Sig conf to EIS
I'm wondering (hoping really) if it's ok to put signature confirmation on an order under $750 ($500 in this case) that's shipping to the EIS hub? I've had several envelopes and a couple packages not get delivery scans there. There were no issues with those but I'd prefer this one to not be the exception. If it were any other forwarder I'd slap it on there without hesitation, but want to makes sure it's within the EIS rules.
10 comments
wastingtime101
·10 months agoYes, that's allowed.
No, it's not required.
fm2000
·10 months agoYou can put signature confirmation on any order, regardless of value. It is required on items over $750, but you can use it on any order. If you are unsure your $500 item will arrive with a delivery scan, put signature confirmation on it, no question about it. For $500, I absolutely would, and I have never had an item not get a scan at the EIS hub.
Personally, I always reserve the right to put signature confirmation on an item regardless of value, if it is going to an area where porch piracy and lax law enforcement is an epidemic, or it is a high fraud item, or I have any kind of concern about the transaction.
If an item arrives at the EIS hub with no delivery scan and it is lost, the seller is out their item and money. With signature confirmation, there has to be a delivery scan and there is proof of delivery and eBay covers the package at that point on its way overseas. No signature, then it is returned to the seller. That is a benefit.
stainlessenginecovers
·10 months agoSince they accept packages up to $2000 (or more?) and it is required to use 'sig' on items over $750; I don't think there would be any issues (haven't done it myself, but someone MUST sign for those over $750?)
robbie31415
·10 months agoDo you just make up policies?
There is no benefit to add signature no matter the price for EIS. There is also no requirement to ever add signature for EIS.
For the OP, I see no benefit. If it gets the delivery scan your money is safe. Adding signature actually can be harmful as if it never gets signed then eBay will take your money.
stainlessenginecovers
·10 months agoI did NOT say it was a 'policy'.
I said 'I think'.
If reading comprehension is that difficult for you, you are better off just not posting any response.
robbie31415
·10 months agoMy reading comprehension? LOL, you are purely gaslighting now trying to deflect from your lack of understanding.
You said:
"Since they accept packages up to $2000 (or more?) and it is required to use 'sig' on items over $750; I don't think there would be any issues (haven't done it myself, but someone MUST sign for those over $750?) "
There is no 'think' in that statement which is wrong. There is absolutely NO requirement to ever use sig for an EIS order.
The issue with the eBay forums and posters like you who feel they need to respond to every post is a lot of incorrect information gets spread here.
If I see incorrect information, I'm going to call it out, regardless of your feelings on the matter.
wastingtime101
·10 months agoThe cost of the order doesn't exceed $2500 USD, including shipping
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348
If you use eBay International Shipping to ship the order, then signature confirmation is not required, even if the order amount is above the threshold.
https://www.ebay.com/help/policies/member-behavior-policies/signature-confirmation-policy?id=5154
Correct.
robbie31415
·10 months agoTBF, I don't think it's ever against policy to really use signature.
However, it's extremely bad form to do so especially to non-businesses and residential addresses as it causes an inconvenience to the buyer.
However, to commercial addresses, specifically shipping hubs that have receiving areas, I don't think it's ever bad form since it's normal business operation for them.
So, if someone gets security feeling from sending a 1-dollar item to EIS and wants to add a signature, then they can.
However, people should know that when they claim they didn't get a 'delivery' scan, there is still the same possibility that if they pay for a signature, they won't get the signature either.
Because technically you are paying for a delivery scan same as the optional signature. Only difference is the delivery scan is bundled in the price and can't be avoided.
So the benefits of adding it are quite debatable.
**Edit: I want to add that this is specifically in regard to receivers of bulk packages such as EIS. Signature required would play a stronger roll to residential addresses, and locations that don't receive such bulk packages.
wastingtime101
·10 months agoI didn't speak to any benefits or lack thereof or offer an opinion.
All I did was answer the OP's question about whether or not they can do it, and provide some official policy links on other points people were questioning.
Although I suspect while your response was in reply to my post, it wasn't necessarily directed at me or anything I said, in which case, carry on.
robbie31415
·10 months agoYou're correct.
My intention wasn't to contradict you, but rather to expand on the topic with my perspective.
My understanding of eBay's policy is that while it mandates signature confirmation in certain situations, it never prohibits a seller from adding it voluntarily.
Therefore, the decision to use it when not required is ultimately a matter of the seller's discretion.