Shipping tool for Hong Kong sellers (eDIS) is a complete disaster | Shipping

luxkiller65 · 2025-11-24T02:07:58.106000Z

After the US tariff thing cam into place, sellers from Hong Kong and Mainland China are now forced to use eDIS to ship to the USA. https://edis.ebay.com/ I managed to make an account and verify my sender's address and personal details. I just sold something and managed to fill in the package info. I am now stuck and the only thing I can do to proceed is click on "Get tracking number", but when I do so, an error message says "Account balance is not enough". Nowhere do I see an option to add balance. Also, **bleep** is this balance thing? I used to estimate shipping fee on HK Post website and when going to the counter, it would be weighed again and I would pay the exact amount. Not to mention that the shipper we are forced to use estimated 13.5 usd to ship 0.4 kg, but now it says that the estimated fee is 24 usd. I can't complete the shipping label/tracking number for this package and I feel this is the end of the line for my selling to the USA, and most likely for selling on eBay at all. It has become a nightmare using eBay's website and connected services. You know, like the famous integrated payment system that superseded PayPal for small countries where eBay didn't want to have an integrated payment: Payoneer. They are terrible and steal 1 usd for each payment received below 100 usd, plus other hidden fees and tricks that you can google (lots of unhappy forced customers). And now this eDIS stinking pile of cattle doodoo, the website is half broken, some of the links and buttons don't even work, and the Engrish version is choke full of barely understandable text.

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Shipping tool for Hong Kong sellers (eDIS) is a complete disaster | Shipping | eBay Community