Shipping Labels Purchased on eBay | Shipping

knight-4714 · 2025-03-22T15:52:54.519000Z

I am posting this note to warn other new eBay sellers to not use eBay to purchase your shipping labels. eBay restricts a seller's ability to file a claim with UPS, USPS, and FedEx. I have spent the morning dealing with eBay and the UPS over an expensive item that arrived damaged at a buyers. I previously had a similar issue with the USPS but it was small dollars so I finally gave up. I have spent several hours on the phone today going between eBay and UPS. UPS states they cannot accept a claim from the seller because eBay is the buyer of the shipping label and eBay RESTRICTS the seller's ability to file a direct claim. Spoke with an eBay customer service manager, after visiting with two reps, and she told me eBay cannot file a claim on behalf of the seller. Apparently eBay has decided to run this scam on their sellers. As of this moment, I will no longer buty my shipping labels through eBay.

Discussions

Shipping Labels Purchased on eBay | Shipping | eBay Community