Shipping Estimator Charges ARE NOT ACCURATE and CANNOT BE RELIED UPON! | Shipping

halhoyle · 2024-05-02T01:16:24.450000Z

I listed an item, gave the dimensions of the box and weight and selected freight because it is big and heavy (50" x 16" x9"; 30 lbs). A buyer buys and requests a shipping figure. I go to the calculator and input the information for all three shippers. I transmit that information to the buyer. He sends payment. I go to buy the postage, and low and behold there are now size limitations (length & girth) that ARE NOT SHOWN IN THE CALCULATOR, and which disqualify the box for the service service selected ! Of course, not surprisingly, there are now other services available at twice the cost. The actual cost is now double the numbers given to the seller. The seller balks, understandably. eBay says, "sorry." Not our problem. "You can cancel the transaction and refund.".OKAAAY... so my question is, how am I to be able to send an an accurate invoice to a buyer when I cannot rely on the shipping estimator that eBay provides?

Discussions

Shipping Estimator Charges ARE NOT ACCURATE and CANNOT BE RELIED UPON! | Shipping | eBay Community