Shipping Cost to mail item to consolidation center with EIS
With the previous eBay Standard International Shipping we were just charged the cost listed in their rate table. If mailing a CD to France was $11, we paid $11. We then got a mailing label for free to mail it to a U.S. address to be consolidated with other shipments. There was no charge for this label, which could be Media Mail but often was Priority Mail or First Class.
Today with eIS we must pay for that U.S. mailing label ourselves. Have I overlooked something obvious or has eIS effectively increased our shipping charges?
I also notice we have no ability to see or edit the destination (foreign) address.
Thanks,
Steve
12 comments
wastingtime101
·3 years agoCorrect. That's between the buyer and eBay.
wastingtime101
·3 years agoHi Steve,
You're mistaken about EISD labels being free. If mailing a CD to France cost you $11 with EISD then you paid $11 for the label generated through eBay.
EIS has not increased your costs. If anything, it reduced your costs.
If you want to ship a CD with Media Mail for a few bucks, then you charge that amount on your listing, you receive that amount from the buyer, then you pay that amount to buy a Media Mail label and ship to the hub in the US.
International ship costs are between the buyer and eBay.
Essentially, for shipping purposes, the transaction is like any domestic sale. You get the rate you charge for domestic shipping just like you would if John Smith in California purchased the CD.
collectionannex
OP3 years agoI just can't agree that I am paying the same, or less. Under the old method the $11 would go for the cost of the trip from the consolidation center to the destination address. eBay would pop out a label, in a class it chose, for the trip from my house to the consolidation center. I did not pay for this label. (These labels also would not show up on a USPS SCAN form for that day's shipments).
Now apparently the shipping charge I put in my listings goes directly to eBay, bypassing me. And I now have to pay for the label to ship from my house to the consolidation center.
What if I charge $11 to ship to France and eBay EIS ends up costing only $10.25. Who gets that 75 cents? Does eBay refund the buyer, or keep it?
wastingtime101
·3 years agoThis is how it works. I'm using an example with made up numbers to demonstrate the process.
You list a CD with $5 shipping to the US.
Buyer in France sees a ship cost of $20.
Buyer in France purchases the CD.
You get $5 for shipping to the EIS hub in the US. Whether that label costs you $3.50, $5.00, or more is entirely dependent on the service you use to ship. You get the full $5 (less eBay fees) no matter what.
The balance $15 (buyer paid $20 ship) goes directly to eBay and you don't see that money. eBay uses that $15 to cover international ship costs.
So you pay the same or less than you would have with direct (EISD) shipping. Buyer pays more, but that does not affect you. For you it's essentially a domestic transaction, with bonus seller protections.
collectionstudios
·3 years agoI offer free shipping in the US. In the old eBay standard international shipping I got the domestic mailing label free. Free.
Now I have to pay for it.
wastingtime101
·3 years agoHave you checked your financial transactions page?
https://www.ebay.com/mes/transactionlist?sh=true
If you paid for shipping labels with your eBay funds you'll see the transactions there.
If you paid for the labels with PayPal you'll see the transactions on PayPal.
EISD labels were never free. I can't figure out what gave you that impression.
What you're posting is not accurate. Sorry, but I don't think I can be of any more help. I laid out the facts and encourage you to do some research into your fees and expenses.
collectionannex
OP3 years agoHere is a snapshot of my shipping labels around an eBay International Standard Shipping transaction. The $13 was for the international leg. The label I printed was a USPS shipping label with a USPS tracking number (not the ESUS number shown here) and there is no charge for it here. These labels were often USPS Priority which is a signicant bump up in shipping I would have noticed.
wastingtime101
·3 years agoThe $13 you paid was for the entire process - domestic USPS and international labels were both covered in that amount. The ESUS number is an umbrella number which includes both the USPS tracking and the international tracking.
The difference with EIS is you pay domestic only, which for most items is going to be lower.
tobaccocardyahoo
·3 years agoIt appears to me that you might be offering free international shipping to your buyers.
For all of my EIS orders I print a US label which I pay for.
There is probably something wrong with the way you are offering free shipping.