Shipping
I was wondering if someone might tell me how to restore my shipping settings as I seemed to have messed up something whereas --when I go to list an item and come to the shipping part there is no place for the me to select choice of priority or otherwise. And I was directed to set up business policies but I feel that is what messed everything up and now It won't let me delete said business policies or change my return policies either. HELP?
6 comments
wastingtime101
·2 years agoHey @Anonymous and @lakefor94 !
Business policies help me keep my sanity. Manage and edit them (or disable them to go back to how you used to set up your listings) on this page.
Once you set up your shipping policies and name them so you can easily identify them, you can go to your active listings and bulk edit to assign your new policies.
After the initial mess of policies that are created when you first sign up are no longer tied to active listings, you can delete them.
It takes a little time and work to set it up, but in my opinion it's well worth it. For a step-by-step guide on setting up biz policies: click here
lakefor94
·2 years agoThanks @wastingtime101 , I bookmarked it his time
wastingtime101
·2 years agoSounds good @lakefor94 . I want to put together a new how-to with screenshots, but it requires getting screenshots from an account that hasn't been opted in to biz policies yet. Perhaps if @fern*wood takes me up on my offer to walk her through biz policies set up in 2024 she will help me with some screenshots (of course I'll black out any personal info). ðŸ˜
lakefor94
·2 years agoIt won't allow you to delete a business shipping policy that has listings attached to it.
When I get to the shipping part at the bottom of the listing tool, I select a business shipping policy. Easy peasy.
The key is getting the business shipping policies setup so you can select them easily when listing. You can do everthing thru business policies, shipping, returns, refund policy etc.
There is a poster here @wastingtime101 that has a help sheet written on getting started with business policies.
I should have bookmarked it. Someone else might be along to assist further.
Anyone have @wastingtime101 's business policy starter information?
BTW, I don't know how to reset your shipping settings.
an-57470
OP2 years agoThanks for clarifying this. I kinda would like to get back to the "by listing" shipping . I have no clue how I changed it! I am also having trouble trying to post that I "accept returns" . It automatically changes to " no returns".
lakefor94
·2 years ago@Anonymous
Your returns choice is ~probably related to a business policy that is the default choice. Create a business policy for Accepting Returns and you can choose that or make it the default.
Here is a screenshot of my business policies. It is a bit convoluted but has most of everything I might choose for a listing. Some of my names/Descriptions need updating, but I know what they are and what they do.