Shipment unsuccessful, then redirected to somewhere else, how to reclaim | Shipping

tbebenc · 2023-06-06T12:33:13.087000Z

Greetings to all,Bit of a noob here, buy something every few years, that's it. I ordered a book from abroad, according to tracking history it was shipped before date, was probably working at the time. Delivery unsuccessful my package got redirected to another city and successfully shipped to 'customer', I wonder to whom and why. Can't make heads or tails of this. If I was unable to get my post before, there was a notification about it having arrived and stored in depot/postoffice. No such thing now, first e-mail I got was 'congrats, shipment successful, delivered to customer in Salzburg.' I live in Vienna. Tried customer service on ebay, I didn't go far.All I see are preprogrammed options unfit for my problem. Each route I take I end up with the moneyback guarantee option. I rather talk to the living and reclaim the book I paid for. Any chance someone could help? Thanks in advance! Ben

Discussions

Shipment unsuccessful, then redirected to somewhere else, how to reclaim | Shipping | eBay Community