All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Developers Program
      • eBay Cafe
      • eBay Live
      • Community Mentors
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
    • Buying & SellingChevronRightIcon
    • ShippingChevronRightIcon
    Return Item from a different location than the original delivery
                     

    Hi guys

    I order a used apple product and didn't try it for week because the seller was with good reputation,

    then I went out from US to family visit and opened the item there and I was shocked its was iCloud locked I opened a return, and the seller sent me a label with USPS tracking number.

    I can't ship the item from the same location or use USPS what should I do!

    if I sent it with the country I am in or with Aramex would that be acceptable and shipping it from deferent location will be a problem!!

    mhmab0
    mhmab0
    26View listings
    Posted 3 years ago·Last reply 3 years ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    albertabrightalberta

    albertabrightalberta

    ·3 years ago
    I can explain it to you but I can't understand it for you.104View listings

    If it was shipped and you received it in the US, that's where you need to ship it back from unless you want to pay for and purchase your own label for international shipping.

     

    You can use your own label and upload the tracking number to the return order. If your total payment to the seller was $750 or more, you need to include signature confirmation too.

                                           
    mhmab0

    mhmab0

    OP3 years ago
    26View listings

    okay I know that I have to provide my own track number, but I was asking to make sure if it is allowed to ship from another location like the shipment track will be from whole deferent country 

                                           
    stephenmorgan

    stephenmorgan

    ·3 years ago
    1219View listings
    @mhmab0 wrote:

    okay I know that I have to provide my own track number, but I was asking to make sure if it is allowed to ship from another location like the shipment track will be from whole deferent country 

    That is a really good question and I am not sure.  Can you call eBay from where you are at and see what they advise?

     

    I would tell the seller what you need to do and see how they respond.

                                           
    fab_finds4u

    fab_finds4u

    ·3 years ago
    257View listings

    Calling eBay is a crap shoot. You might not get accurate information. Some of them read from scripts and some have been known to give you false information. 

                                           
    pjcdn2005

    pjcdn2005

    ·3 years ago
    3879View listings

    Yes you can ship it back from another location but you would have to pay for the return shipping from your location to the US.  Make sure that you enter the tracking number into the return so that there is a record of when the seller receives the item back.

                                           
                                                                                     
    •                                                              
    •                                                              
    •