refund on shipping | Shipping

mamabeardsley · 2024-06-30T00:52:31.932000Z

There have been multiple times when I have had to cancel a label because the weight was wrong or because I mistakenly shipped priority and wanted to change to ground. Despite choosing "void label" and "problem with the label in the store," I don't think I'm being refunded the canceled label cost. eBay simply says the shipper will credit you once they verify the label was not used, but I do not receive an email issuing a credit. Does anyone else have a problem with this?

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