Purchaser Lying about not receiving the item. | Shipping

rcellular · 2025-11-24T19:47:03.265000Z

On Nov 6 the buyer received the purchased item (a phone) and signed for it (I shipped it with a local courier and I have the Proof of delivery). The buyer even communicated with me after receiving the item. Now weeks later he is saying he did not receive it. Unfortunately the courier I used isn't on eBay's list but I did put the name of the company and tracking number. I also have a tracking link to their website (unfortunately eBay doesn't have a place for a tracking link.) It's obvious this guy is playing games. What can I do?

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Purchaser Lying about not receiving the item. | Shipping | eBay Community