Problems with ePost Global
Hi everyone,
I don't know if anyone can help with my current issue. I order a plush from US to Spain and since at start looked it was going without issue. It was delivered to the ebay hub at Glendale Heights, IL; it passed the inspections and was handed to ePost Global (I was provided a tracking number).
Now the bad news: since the 20th of January it is stucked in the same status "Shipment in Transit to the ePost Global Processing Center". It was supposed to be delivered by the 9th of February and still hasn't been any update at all. I have seen in different forums that it is normal but I am afraid that it has been lost. Anyone know how to contact them to see what is the status of the package? I tried searching for a way reach them but it all came to error... I don't know what to do.
I opened a case to ebay but thet just closed the it and refunded me but I didn't want that. I really wanted the item and there is no other offer in the platform for me to purchase it. Can anyone tell me any way to solve the issue?
Thanks and sorry for bothering you.
