P&P m a d n e s s!?!
Reckon it’s been about 18 months since I sold on eBay but I’ve been selling for the past 19 years and I just discovered there is now a set amount for shipping which might only just cover the actual cost of the Stamps!
As for the packaging, well, that’s FREE?! EBay’s Bizzarre Calculations only just cover the actual cost of shipping BUT the packaging, well, who pays for that?!
I just contacted Ebay via phone and had a surreal conversation with someone who said not to start a bidding at 0.99 anymore just whack on the shipping on top of that! But then what if someone comes to collect the item (which happens to me about a quarter of the time)? They’re paying the same as someone who just sat back on the sofa and waited for it to be delivered…
what happened with The Seller deciding what the bid starts at & what it’ll cost them in Packaging & then leaving people who don’t live locally to decide whether they wanna pay that extra?
After all, when you search for something on eBay, you can put the list in order of current bid AND shipping!
The guy on the phone insisted there was a standard price&weight&size&protection level for every item sold and I pointed out that if I was selling a radio that could be anything from the weight of a mobile phone to the weight of a pile of bricks, but he felt that was completely not the case and that one golf club would be just as costly to transport as a bag of golf clubs!!
He claimed that Ebay will always pay out any insurance for loss or damage but that surely can’t be true…IS IT? I told him if I wanted to sell the mobile phone I was speaking to him on I couldn’t just pop it in a used Jiffy bag; slap some tape around it and take it to the post office and he said “SURE!” & if it arrives damaged Ebay will make sure everyone’s covered🤔
Am I missing something here?
He told me if I had any problems why don’t I just message, via eBay, other people selling the same item and ask them if they trusted Ebay or how do they cope🤷♂️
mamacassidy
·5 months agoThere is no "set amount for shipping". You put into the listing the weight and measurements of the items, and if you use calculated shipping, it charges based on the location the item is being shipped to.
I am guessing what you are experiencing is that you have your shipping settings put at "offer the ebay discount". Therefore, the buyer is paying the exact same amount you are paying for the shipping label.
If you would like to charge the buyer an additional amount to cover the fees and materials, there are 2 ways to go about handling this:
1. set up a handling fee on all your listings
2. go into your shipping settings and change the shipping to NOT offer the ebay discount (which will charge the buyer the full retail rate and you'll keep the difference to cover fees and materials)
1786davycrockett
·5 months ago@hardcoreherbivore
If you use a fixed shipping charge (rather than calculated shipping), you can charge an amount that will cover not only the postage, but shipping materials, fuel, handling fees, etc -- just make sure that your fixed shipping charge is high enough to extend to the furthest limits in the country.
And USPS Ground Advantage includes free $100.00 shipping insurance -- you can pay for more if you desire.
Finally, you probably weren't talking on the phone with anybody from eBay -- there is NO eBay phone number.
All those eBay phone number which you may find on the internet are fake, and not to be trusted.
monica-sells
·5 months agoBefore I even read anymore.....This begs the obvious question...how did you contact "ebay" via phone
ryry-jj
·5 months agoAdd a handling charge to cover your box and packaging....and FVFs associated with the postage
kensgiftshop
·5 months agoThey make sure the buyer is covered.
The seller is on their own if the item is damaged during shipping.