Partial refund

I was able to save on shipping by using Medial mail. My customer paid for Ground shipping. I want to share the savings. How do I do a reund with out her opening a return?

an-57470

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Posted 3 years ago·Last reply 3 years ago

5 comments

mtgraves7984

·3 years ago

2740 View listings

It is the scrapbooking set, right? I don't think those are allowed to be shipped via Media Mail. Anyone...???

ETA: Sorry, @ebooksdiva... I crossposted while you answered my question, too. LOL

Unavailable member

·3 years ago

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@mtgraves7984

You are correctâ€¦Scrapbooks are not media therefore do not qualify.

mtgraves7984

·3 years ago

2740 View listings

@ebooksdiva wrote:
@mtgraves7984
You are correctâ€¦Scrapbooks are not media therefore do not qualify.

@ebooksdiva

I binged it and the first answer was 'NO' in big letters... from a scrapbooking dot com site. Doh!

Unavailable member

·3 years ago

Their profile isn't available.

Looking at your sold items I donâ€™t see anything that qualifies for Media Mail. If you used Media Mail and the post office looks into it they will charge you for insufficient postage to you through your eBay account or your buyer. They will apply Priority postage and thatâ€™s what you or your buyer will be charged for.
Below is a list of items that qualifies for media mail.

Books (at least 8 pages).
Sound recordings and video recordings, such as CDs and DVDs.
Play scripts and manuscripts for books, periodicals, and music.
Printed music.
Computer-readable media containing prerecorded information and guides or scripts prepared solely for use with such media.
Sixteen millimeter or narrower width films.
Printed objective test materials and their accessories.
Printed educational reference charts.
Loose-leaf pages and their binders consisting of medical information for distribution to doctors, hospitals, medical schools, and medical students.

Unavailable member

·3 years ago

Their profile isn't available.

Click the drop down menu next to the item locate refund.