Package sent to wrong address (same zip)

Locked

Discussion interactions are currently paused.

I bought a new iPhone a couple of days ago. Ebay says that the package was delivered, USPS tracking shows the same (left at or near mailbox). No sign of the package there. I did not receive it.

I checked my order details, and verified that the shipping address that I had provided was the correct one. I checked with the local post office. They gave me a printout showing that the package with the seller-supplied tracking number was delivered to a different address in my neighborhood (same zip code). The house number and the street name are totally different.

I'm also signed up for informed delivery with USPS. The day the package was delivered, my informed delivery email showed no packages coming.

What do I do now? The seller _can_ prove that the package was delivered to the correct zip code. Am I out of my $$$ now?

sallai

254 View listings

Posted 5 years ago·Last reply 3 years ago

2 comments

kh-cathy

·3 years ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

mmrooz18

·3 years ago

119 View listings

I know im sort of bringing this thread out from the dead, but Im in the middle of this exact situation and wondering how you got this settled.

Today an received a notification about an item being delivered today. This is two days before the estimated shipping time. The moment I saw the notification, it being an expensive item, I checked all around my residence and neighbors mailboxes and could not find the item.

I then contacted USPS, gave them the tracking number where they said it was delivered but to a place several miles away from my address, not the address i provided to the seller, however in the same zip code as mine. Doing some further searching it seems this is a common scam on ebay to get around the tracking system.

I then contacted the seller twice with my concerns and cordially asked why they sent it to a different address with the same zip code. I have yet to recieve any response from the seller.

After talking with Ebay and sharing what USPS gave me they said to wait to open a INR case. I must wait until tomorrow to open a case. So basically is this my word against theirs now? I feel like time is against me here as I should gather as much info to defend my case that I never actually received any item.

I am just unsure what action I should take now. I am very close to just leaving negative feedback and opening a dispute with my credit card company, but I do not want to be too hasty in doing these things.

Any info on this matter greatly appreciated.