Wow, that's a huge amount. As others advised, you ned to go to your local Post Office to find out why there's such a large amount due. Document the amount, such as a photo of the package or of the notice you received, and contact the seller about it. For now, ask the PO to hold onto the package; if you pay for the $250, there's no way to force the seller to reimburse you.
But I wonder how you were notified about this Postage Due situation, since I regularly get spam messages about postage due when I'm not even expecting any packages. Were you notified in person by your local carrier (such as a notice left in your mailbox) or did you receive an email or text message? If it's the latter, please do not click on any links it provides. USPS does not use email or texts to notify recipients about Postage Due.
If you are the buyer @dwarich_79 , it is imperative you take a photo of the USPS "postage due" notice.
1. Take a photo of the postage due notice and send it to the seller using "contact seller" through the order details. Ask them to send you the funds through PayPal or whatever works for both of you so you can pay the carrier to release the package.
2. Chances are, the seller will not send the funds, in which case you can refuse delivery. USPS will return the item to the seller and the seller will have to pay the postage due if they want the item back.
3. If you end up refusing the package, you will have to file an Item Not Received claim - but it's essential you contact eBay customer service and provide proof (the photo of the postage due notice) that you refused the package because of postage due. If you do not retain that proof, your claim will be denied as postage due is the only reason buyers can refuse delivery and maintain protections for non-receipt claims.
Did the post office tell you why they are charging you an extra $250 fee? Was it because the seller paid less than the $250 and they want reimbursement for the difference? If so you would actually be responsible for that fee. What you really should also do is contact your seller and let them know about this as well. This really isn't a technical issue.
nobody*s_perfect
·1 year agoWow, that's a huge amount. As others advised, you ned to go to your local Post Office to find out why there's such a large amount due. Document the amount, such as a photo of the package or of the notice you received, and contact the seller about it. For now, ask the PO to hold onto the package; if you pay for the $250, there's no way to force the seller to reimburse you.
But I wonder how you were notified about this Postage Due situation, since I regularly get spam messages about postage due when I'm not even expecting any packages. Were you notified in person by your local carrier (such as a notice left in your mailbox) or did you receive an email or text message? If it's the latter, please do not click on any links it provides. USPS does not use email or texts to notify recipients about Postage Due.
wastingtime101
·1 year agoIf you are the buyer @dwarich_79 , it is imperative you take a photo of the USPS "postage due" notice.
1. Take a photo of the postage due notice and send it to the seller using "contact seller" through the order details. Ask them to send you the funds through PayPal or whatever works for both of you so you can pay the carrier to release the package.
2. Chances are, the seller will not send the funds, in which case you can refuse delivery. USPS will return the item to the seller and the seller will have to pay the postage due if they want the item back.
3. If you end up refusing the package, you will have to file an Item Not Received claim - but it's essential you contact eBay customer service and provide proof (the photo of the postage due notice) that you refused the package because of postage due. If you do not retain that proof, your claim will be denied as postage due is the only reason buyers can refuse delivery and maintain protections for non-receipt claims.
Come back if you have more questions.
youn2240
·1 year agogo on.....
bonanza125
·1 year agoDid the post office tell you why they are charging you an extra $250 fee? Was it because the seller paid less than the $250 and they want reimbursement for the difference? If so you would actually be responsible for that fee. What you really should also do is contact your seller and let them know about this as well. This really isn't a technical issue.