No secure location available on package sent | Shipping

wickedjester3 · 2024-01-01T05:21:31.009000Z

I am an ebay seller. I sent an item on November 15th 2023. The tracking states that on November 20th that there was a notice left (no secure location available). The package has not moved since that date. Now, on December 31st, the buyer requested a refund. Am I liable to give the buyer a refund? They state that the post office sent the item back to me which clearly isn't the case.

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No secure location available on package sent | Shipping | eBay Community