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    Discussions
    • Buying & SellingChevronRightIcon
    • ShippingChevronRightIcon
    No option to adjust item weight after item sold?
                     

    I have an item that has sold, but I underestimated the weight and need to adjust it. 

    From the "Manage Orders Awaiting Shipment" page I've clicked "Get Shipping Label" which takes me to the "Ship Your Order" page shown in the screenshot below. Only options here are the "Purchase Shipping Label" button which immediately purchases the label with no options to edit the package specs. The "shipping details" link at top left only gives me the option to change my Ship From address.

    How do I adjust the weight before printing the label?

    Thanks!ebay.jpg

    archaic-plastic
    archaic-plastic
    154View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    wastingtime101

    wastingtime101

    ·2 years ago
    0View listings

    At the top right corner of your screenshot @archaic-plastic , see the link that says "switch to advanced shipping"? Click on that. It should open up a whoooole lot of essential options for you. Don't know why eBay defaults new sellers to this useless simplified version of the label page.

                                           
    archaic-plastic

    archaic-plastic

    OP2 years ago
    154View listings

    wastingtime101 you're a hero! That was the solution.

     

    eBay literally makes everything more complicated by trying to make it simpler, sheesh...

                                           
                                                                                     
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