No New Tracking Info for Over Two Weeks | Shipping

jeremythe13th · 2025-06-29T23:19:13.335000Z

Hello, I sent an item from the United States to someone in France. The item first went to Ebay's International Hub in Illinois, then was shipped via DHL to France. According to the tracking, the latest update says "Departing From Local Distribution Center - FFROIC, FR" on June 11. There have been no updates since. The seller is rightfully concerned that the item might be lost. I have contacted DHL about the item, but have not heard back. Is there anything else I can do to find out the status of the item? Are ebay sellers protected from couriers losing items? Thanks!

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No New Tracking Info for Over Two Weeks | Shipping | eBay Community