New idea for ebay platform
I Helped.D.Grizzle am suggesting a system where eBay buyers have complete control and visibility over shipping. Here's what that might look like and its potential implications:
How it might work:
* Buyers select shipping service and speed directly.
* Full transparency on shipping costs and delivery timelines.
* Buyers track packages and communicate with the carrier directly.
Potential benefits:
* Increased buyer confidence and satisfaction.
* Reduced disputes related to shipping.
* More accountability for carriers.
Potential challenges:
* Increased complexity for buyers.
* Potential for confusion and errors.
* Sellers might have less control over shipping costs.
Overall:
Shifting shipping responsibility to buyers could improve transparency and accountability. However, careful design and implementation are crucial to avoid overwhelming buyers and ensure smooth transactions.
Side NOTE: once the buyer finishes picking the shipping options. Depending on what the buyer picked, the seller will have a certain amount of time to ship the package before penalties and possible charges are implemented. For late shipping.
1786davycrockett
·1 year ago@help.d.grizzle
When your feedback score shows 5 negatives and 4 neutrals, your credibility is seriously in doubt.
tinsoldierunderground
·1 year ago@help.d.grizzle
I'm strictly a buyer on this site. That said, when I make a purchase and pay whatever shipping fee the seller has set for the item, I expect them to pack and ship properly... I have no desire to enter into a contract with the shipping carrier to "put it on the buyer" as you state. I can monitor tracking independently of this site, as others have pointed out. It seems you're having issues getting proper packing and shipping done on your end, based on the feedback I've read. In well over 600 transactions, I can count on the fingers of one hand the ones that showed evidence of bad packing and shipping skills. My point is 99% + of the sellers I've dealt with knew what they were doing, with no need to burden the buyer.
simba6
·1 year agoProblem, the seller would be hiring the shipper and is the one the shipper works with. For your plan to work, the buyer would have to hire the shipper to pick up the package from the seller. Then there is the packing, the buyer would have to have that done by the shipper too. They would pick up the lose item, pack and weight it. That would cost way more, and the buyer would not know the amount ahead of time. The final packed size can change and kick it into over size rates.
Would only make a bigger mess I have to say.
bdmh-enterprises
·1 year agoSo because you don't want to use proper packaging you came up with all this to avoid refunding damage claims?? It's astounding how much effort some people will put into avoiding taking personal responsibility for their problems..
youn2240
·1 year agoIf I were you I would focus on learning how to ship items before thinking that a policy change would improve your metrics. seriously I just don't understand why people always try and find some way that their issues actually have nothing to do with them. You're running 5% complaints off your sales and that's not accounting for those that just deal with the poor quality you're delivering. That's really bad it's not the usps screwing with you. You need to start understanding that people don't want their items they paid a lot of money for to show up in bad condition because you're too cheap to spend an extra quarter to send them an item correctly. just absolutely ridiculous. Your account has gotta be on the threshold of getting banned real soon if you don't start treating your customers item with a basic level of respect.
tobaccocardyahoo
·1 year agoIt is a rotten solution.
Just because you have no skills in shipping does not mean that you should not be required to gain some.
An artificial shift in shipping responsibility means burdening buyers who have no skills in shipping with learning in order to get an order. An invitation to having them make their purchase from competent professionals.
It would be far better to lose a few incompetent sellers than thousands of buyers.
It also would be a conflict with Consumer Protection Laws which make a mail order seller responsible for the timely and safe delivery of every order.
buyselljack2016
·1 year agoSo, as a seller I should not be responsible for the purchase not getting to the buyer.
Maybe Walmart, Target, Amazon, Lowe's, Home Depot and all other retail sellers should adopt the same policy where the buyer assumes full responsibility for loss of an item as soon as they pay.
Rather absurd.
fab_finds4u
·1 year agoWhat am I missing?
Buyers do not dictate the shipping method or methods a seller offers and they don't set the seller's handling time.
Since the seller pays for the label the seller is in control, and only the seller should be able to intercept or forward a package.
The only say so a buyer should have about shipping is what they already have. They can choose betwwen shipping methods if there are more than one offered.
kensgiftshop
·1 year agoWhy should shipping responsibility be on the buyer, they don't ship anything?
It's your job to get the item to the buyer.
help.d.grizzle
OP1 year agoMy idea is to shift shipping responsibility to buyers on eBay. This way, sellers wouldn't be penalized for shipping issues outside their control, like lost packages. It's about making the system fairer for sellers.
I have a lot of upset buyers. Because u s p s has misplaced their package.
bonjourami
·1 year ago"I have a lot of upset buyers. Because u s p s has misplaced their package"
Agreed that you certainly have a lot of unhappy buyers, surprising that Ebay hasnt closed your listings. That may be next, good luck. Doesnt look like USPS is losing all your pkgs..looks like you are just not shipping them, or canceling.
yuzuha
·1 year agoBetween eBay and my other selling venues I have shipped well over 3k packages, and that's not counting the many, many packages I have also received. USPS has not misplaced a single one.
1786davycrockett
·1 year ago@help.d.grizzle
Fortunately, this would not be workable.
This would mean that buyers could demand a shipping service which would not be applicable (eg, a buyer demands USPS Media rates for non-Media items).
Buyers would demand a full financial breakdown of all shipping costs (including shipping materials, fuel costs, handling fees, etc).
Buyers would demand 100% reliable delivery times from third-party shipping carriers (with no exceptions for hurricanes, forest fires, earthquakes, snowstorms, etc).
Additionally, buyers can already track shipments on their own, and communicate directly with shipping companies -- so nothing new there.
In a "perfect" world, these suggestions might be feasible.
But we all know that this is not a perfect world.
help.d.grizzle
OP1 year agoOkay, imagine eBay's shipping but with a twist.
* Buyers choose: They pick the exact shipping service and speed they want, just like they do now.
* Full transparency: Buyers see all the costs upfront – no surprises.
* Total control: Buyers handle the shipping entirely. They track the package, deal with the carrier directly if there's an issue, the whole nine yards.
The key is that sellers still offer the same shipping options they do now. The difference is that buyers are in the driver's seat when it comes to choosing and managing their shipping. This way, everyone knows what's happening, and carriers are held accountable for getting the package delivered.