My item shows Customs clearance delay but neither me or Seller has no idea | Shipping

sakkitti_0 · 2023-05-09T23:55:50.546000Z

Hi there,I bought a laptop from US. Item is over 1000AUD and Tax was included/paid during check out (item shipped part by Ebay International Shipping method). Now, item tracking shows Customs clearance delay. It's been over a week now. I don't know if it's due to Tax or incomplete docs from sellter, etc. I did some researches and I should be contacted or receive a letter if I should provide additional tax or documents but I haven't received any. I contacted Seller and they haven't got anything either. So questions are; 1) What should I do next to get the item? 2) If nothing happend, then what next? Will item be returned automatically? Would I get a full refund? Thanks.

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My item shows Customs clearance delay but neither me or Seller has no idea | Shipping | eBay Community