My customer wants to upgrade her shipping but the answer the stupid Ai bot gave me is wrong
Is this even something that can be done?
Go to your Orders.
From More actions, choose Send invoice.
Enter the new shipping price and select Send.
I didn't see anywhere on the order that says "Send an invoice"
I hate Ai so much.
3 comments
mudshark61369
·2 weeks ago@dcompanysupply ,
You can have more than one shipping option for your listings. You make one your primary option and its cost will be displayed especially if it is the lower cost method. Then buyers have a choice if they want an item to be delivered more quickly.
stainlessenginecovers
·2 weeks agoYou can't send an 'invoice' if you already have shipping chosen and buyer is only buying 1 item.
So, don't hate AI.
Better yet- learn the system.
Buyer CANNOT upgrade shipping if you haven't already prechosen it.
kensgiftshop
·2 weeks agoIf the buyer has paid, you won't be able to send one.
Some have made another listing for the shipping charge.