Missing Package | Shipping

chbcha.wojet7vebn · 2024-06-21T19:11:28.062000Z

I bought an item from a seller that apparently does not live in the US. The package was sent via Aquiline shipping. I received an email stating that my package was delivered. I was home but there was no package. I have contacted the seller many times stating that I did not get the item. They said I did and sent me the tracking information from Aquiline saying that it was passed off to the USPS and they delivered it. There is no origin on the tracking for the package and no specifics about USPS tracking. USPS says that without a tracking number they cannot verify or deny any delivery. The sellers only help on this was to send me the Aquiline tracking information. No help at all. If you search Aquiline in this forum you will find many people have the very same issue with false delivery with this shipper. I asked Ebay to step in and help and even they agreed my package was delivered and denied my claim. Even with the limited and sketchy tracking information. There is no one you can call to discuss the situation at Ebay. Too big to offer any kind of decent customer service I guess. Signed, Frustrated! (Thanks for letting me vent.)

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