Lost package..now soon delivered.
Hi !
Sold a package a while ago abroad , the package seemed to be stuck for a couple of weeks with no update on the tracking. I assumed that the package was lost , and the estimate delivery date passed and I refunded the buyer. Because we both thought that the package were lost. BUT now the package have began to move , and have arrived in the country of the buyer , and its soon to be delivered.
Ive had a great conversation with buyer throughout the hole process.
But what happens next ? I got no item and the money have been refunded to the buyer...sure Ebay will help me ?
4 comments
carlmarxx
·2 years agoI have had similar experience with a seller I bought from . Ebay rep. gave me the okay to ask the seller for PayPal info to refund the money in the eBay message system. With USPS sorting hub issues there will be more case's like yours and mine. I ad another case where I had to file with USPS postal inspectors on the Chicago IL. USPS sorting center found my missing package that was found then said to gotten lost . The seller got their insurance money and I got refunded because usps claim they lost it. well 3 months 2 weeks later I get a call from the Postal inspector that he found it with 32 other packages sitting in a cart . I got the package 5 days later after the phone call .
Unavailable member
·2 years agoNope, eBay is not going to help you with this. Refunds can't be reversed.
You can ask the buyer to PayPal you the funds for the item, but they are not required to comply.
feredde88
OP2 years agoOh ok I see. I'll quess that option is better for me , because then Ebay wont get their 15% comission of the sale price ðŸ§
kitschy*loot
·2 years agoYour buyer does not have to repay you and many won't, the ones who fear bad karma or don't mind repaying will. There is nothing you can do to force the buyer's hand.