Lost delivery

Hi all, Iâ€™m having the same delivery problem. Item is reported as delivered (but I havenâ€™t received it.) I contacted eBay and received a message back from the seller â€œnot our problem, contact the post office.â€ I went to the post office and they determined that the tracking number supplied by eBay mail service is not a valid number. They also checked the number with UPS. I have an account,but ordered as a guest and canâ€™t get thru to ask who the carrier is. Sticking with Amazon from now on.

pasten_94

1 View listings

Posted 2 years ago·Last reply 2 years ago

4 comments

wastingtime101

·2 years ago

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@pasten_94 wrote:
ask who the carrier is.

Go to this website @pasten_94 :

parcelsapp.com

Enter the tracking number there and it will tell you who the carrier is.

12345jamesstamps

·2 years ago

8865 View listings

Maybe getting an account might help..why a guest?

It's free to get an account...just like Amazon.

pjcdn2005

·2 years ago

3879 View listings

Post 1

â€œ I have an account,â€¦â€¦â€

wastingtime101

·2 years ago

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Was it an ESUS tracking number @pasten_94 ?

eBay Standard Envelope (ESE) is a metered mail shipment so it does not receive traditional tracking scans like a package would, and the clerk at the PO counter cannot scan it or track it. The envelope is scanned by sorting machinery at distribution centers along the way.

With ESE, a 'delivered' scan generally occurs at the last USPS sort facility before it gets to the buyer, so typically the buyer will receive their order a few days after the delivered scan.

If you just saw a delivery scan today then I suggest giving a few more days for the envelope to turn up.

You can sign up for USPS Informed Delivery. You get an email every morning with images of letter mail you'll be receiving that day (ESE should be pictured with the letter mail), and the email will also show a list of package tracking numbers arriving that day.

https://www.usps.com/manage/informed-delivery.htm

When an item is pictured on your informed delivery email, but that item isn't delivered, you can log in to your account at usps.com and report that you didn't receive it. That alerts the PO and they will alert your carrier that a mail piece was missing from your delivery.