Listings show "Will ship to Taiwan" but bidding fails with "cannot be shipped to Taiwan"
Summary: tyruschen from Taiwan, who has extensive experience with international shipping on eBay, reports an issue where items initially display available shipping to Taiwan but later indicate they cannot be shipped there when attempting to bid. This discrepancy, appearing since June 2026, seems specific to Taiwan and may be related to eBay International Shipping rather than seller settings. tyruschen is seeking confirmation from others experiencing the same problem and advice on reporting it to eBay or potential workarounds.
I'm a buyer in Taiwan with 600+ purchases from US sellers, so I'm very familiar with how international shipping normally works on eBay. Since last month, something has changed for Taiwan, and it looks like a bug.
What used to happen: When I filtered search results to items that ship to Taiwan, each item showed its shipping cost in the search results, and the same cost appeared on the item page.
What happens now:
1. Search results still show shipping costs to Taiwan as before.
2. But when I open an item, the shipping section only says: "Will ship to Taiwan. Read item description or contact seller for shipping options." No cost is shown.
Worse, when I actually try to bid, I get: "Unfortunately, this item cannot be shipped to Taiwan"—even though the search results show a shipping cost and the item page says, "Will ship to Taiwan."
4. If I open "See details" in the shipping section and switch the destination to other countries, most of them show an exact shipping cost. Taiwan seems to be specifically affected.
I've confirmed with a seller that they use eBay International Shipping, so this appears to be a problem on eBay's side (eIS quoting/eligibility for Taiwan), not the individual seller's settings.
Example item: 336673633792
Has anyone else in Taiwan (or other affected countries) seen this since around June 2026? Is this a known issue with eBay International Shipping to Taiwan, and is there any way to report it to eBay directly? Any workaround or official information would be appreciated. Thanks!
tzu-_63
·1 month agosame issue here.... "you know who" is starting to mess with us on eBay