Issues with USPS Scheduled Package Pickup? | Shipping

thinkcollectible · 2024-11-10T17:13:18.379000Z

I've been selling on ebay for many years, but only recently started using the USPS free package pickup for my orders. I don't have a large number of packages for pickup (max 5-6 small padded envelopes or boxes) and the total weight is always under 5lb for all packages (almost all pickups are about 1-2 pounds total). I always schedule the day before through the USPS website. After 3 weeks of scheduling pickups for 2-3 days a week, last Friday I was working from home when I heard my carrier walk up my front walkway and say very loudly "This is getting out of hand!" Then when he was scanning the packages on my front porch he yelled angrily "This is b*llsh*t!" It was unnerving to say the least and my neighbors have young children so I called the main USPS customer support number to ask if I had done something wrong. Is there a limit to the packages I can schedule for pickup? Answer: no. Is there a weight limit for packages? Answer: Yes, one package cannot be more than 70 lb. Do the carriers receive a notice that day to alert them they have a scheduled package pickup? Answer: Yes. The customer service rep was very helpful and spent time going over the entire documentation for package pickup and assured me I did nothing wrong. I live in a development of groups of townhomes and the carrier parks his truck at the end of each group, then delivers mail by walking with a large bag. I do understand that it may be cumbersome to carry additional packages in the regular mailbag, but I do not understand why the carrier couldn't simply pull his truck closer to my townhome when he completes the walking portion of my group of homes (about 12 homes) to pickup the packages. Has anyone else had this issue? If so, how did you resolve it? I am currently in a situation where I cannot get out much during the week but I do have orders to ship. The experience last week was so unnerving I do not want to schedule more package pickups. Thanks for any help!

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