Issues with Asendia/Easyship | Shipping

a.conklin · 2022-06-22T10:11:11.928000Z

I've recently begun asking sellers if they could provide International shipping and find that they are given a very narrow option; GSP which for me means Asendia. This is after sellers have tried to offer me standard USPS International, etc.I've had a few issues with this program and wanted to know is anyone else had similar experiences.1. the tracking number the seller is given and subsequently provides me is Asendia's internal system's number, NOT the genuine tracking number. I know this because when a parcel claimed to have arrived and the local postal service still had no record I had to hunt for it myself. Such: 1. external parcel tracking website 2. said site offers a link to Easyship 3. Easyship's tracking system noted that the parcel was processed by an Asendia affiliate > googled the affiliate and was directed to Asendia and on that page was I able to uncover the genuine USPS tracking number - which of course works just fine in my local postal service's site. 2. the shipping company claims a delivery attempt has been made, which is a blatant prevarication. The seller/buyer might be mislead to believe that Asendia's overpriced service includes door-to-door delivery. This is not the case; instead the buyer is informed (I was informed by USPS only because I applied for parcel updates on their website - no notice from eBay or Asendia etal.) of an "attempt' and then must jump through the above hoops to locate the parcel at the local post office.3. I received an offer from a seller to purchase an item; the original listing included taxes and import fees that were FAR beyond the local regulations, and since the offer was under the taxable ceiling, I accepted the offer. However, the tax and import fees didn't disappear with the lower price and the seller was unable to ascertain why. I decided to have the item shipped locally and avoid any questions. On checkout I noticed the option to ship to an international address, and was curious. And suddenly, instead of $30+ for shipping and similar taxes and import fees, the shipping costs jumped to $45!In other words the fees for taxes and import fees charged by Asendia are not the true fees paid, but rather another income venue; when no taxes are to be paid (and hence no gouging), Asendia "makes up" for their "loss" by gouging the shipping fees. I've tried to complain to eBay; I'm told that the shipping options are the seller's choice. The sellers I've dealt have all said that they are limited by eBay in International shipping options. It may sound cliché, but the word collusion seems to come to mind... Anyone else with similar issues?Thanks

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