Issue with eBay Standard Envelope being returned
Summary: brcollectibles_2008 shared their frustrations with issues related to a white envelope service being used with eBay, which has significantly impacted their business. They explained that despite correct postage, envelopes are often returned, and the tracking system is unreliable. Interactions with eBay customer support yielded no satisfactory solutions, with eBay attributing the problem to being merely a platform. brcollectibles_2008 expressed discontent with eBay's policies on refunds and case handling, which they believe are detrimental to sellers.
been shipping sport cards with eBay Standard Envelope for a few years and never had a problem. In the last week I have had 6 returned saying postage due .49 cents and stamped non-machinable. Been doing the same as always, card inside a top loader and plain 6" x 4" white envelope well under the 1/4" thick eBay list in there policy.
Thanks Tony
brcollectibles_2008
·1 month agoThe white envelope has broken my business. Every town is different. Ive talked to post masters around the county that stated if they come through their community they will send them back
We put 74Cents plus stamps, top loader and painter paint less than ounce. The tracking is a joke. I just put my store and paused with no sales accepted . I have talked to Ebay twice for almost an hour and no solution and no understanding. Kept telling me how great it is to refund and get $ back I had to explain yeah but Im still out the item. I blame both USPS & Ebay They worked this deal but was told Ebay is only a platform. I can go on and on but don't want to put anybody to sleep. Facts we live in a world where nobody gives a dam. I remember a time where you had to wait so many days before a case is open...not anymore 8th day open case get money back and card shows up 2 weeks later
In closing its just like the feed back system that was never repaired. Worst practice ever
bdmh-enterprises
·1 year agoTop loaders may have been okay in the past and some thinner ones may get through still, but they are generally too stiff for modern high speed sorters.
While "bent nearly in half" is a slight exaggeration, they must be able to "bend easily when subjected to a transport belt tension of 40 pounds around an 11-inch diameter turn". Most top loaders need more than 40lbs to make that flex.
I would recommend semi rigid sleeves for ESE or send top loaders as GA packages. You can also just send them with non-machinable stamps from the PO, but they won't be tracked and move much slower than regular mail.
1786davycrockett
·1 year ago@3rdand10th
Top loaders are too rigid for the high-speed USPS rollers in the sorting machines -- the ESEs must be able to bend nearly in half, in order to travel successfully through all the series of rollers at the USPS Distribution Centers.
That's why your ESEs came back marked "non-machinable" -- it has nothing to do with the thickness of the ESE, but only the rigidity.
simba6
·1 year agoIf it won't bend 180 degrees around a one inch cylinder, it can't go through postal machines. That triggers an extra cost and in some cases damage to it's contents.
12345jamesstamps
·1 year agoAny off size lump in the middle of envelope might do it...thus 'non-machinable'.
ESE are sent out as metered mail'....like all the junk mail we get these days.
Or maybe something got shifted in the envelope during shipping.
It has to sent like a greeting card in an envelope.
All 4 corners have to be in same proportion as in the middle of the envelope.