International shipping to Switzerland
I have been using EBAY Global international shipping for years. When I click on send an invoice I usually get a message that it is an international sale and EBAY will handle it. Yesterday when I clicked to send invoice I was surprised to see.the item sold in Switzerland. When I contacted EBAY they said there were some issues with EBAY. The second issue when I did the shipping calculator. It initially showed $14.00 when I went & reckecked it showed only $2.70 for shipping. Extremely confusing. Are the issues with EBAY handling sales to Switzerland
Thanks
3 comments
wastingtime101
·3 years agoThe first question is which item was it? I see EIS (eBay International Shipping) on several of your recently sold listings but they exclude Switzerland as an option.
If you were shipping direct, $2.70 is not accurate in the slightest for an international package.
The second questions is why were you sending an invoice @caneterzo?
There's no reason to send an invoice unless you have to make an adjustment, for example combined shipping costs or adding another shipping method the buyer requested or providing an international shipping option when your listing did not specify an international shipping method.
eBay sends out payment reminders to buyers automatically. Sending invoices is a duplication of efforts and clogs the buyer's inbox.
Sending an invoice locks in the shipping cost. That could have a big financial impact on someone that uses calculated shipping. The shipping price gets locked in based on the buyer's default location, but if they change the address at checkout to have that item shipped to Mom across the country, that shipping cost can change by leaps and bounds and seller is out the $$.
Finally, sending an invoice resets the clock on when an order can be cancelled for non-payment when sellers handle UPIs manually. The automated system will cancel based on the seller's settings regardless of sending an invoice, but when you use the manual process and an invoice is sent it resets the clock, giving the buyer an additional 4 days before the system will let the seller cancel.
caneterzo
OP3 years agoFor international items in the past EBAY would not allow me to send an invoice. However in this latest item
wastingtime101
·3 years agoThat listing does not offer shipping to Switzerland, and if you look up import restrictions you'll find that Switzerland prohibits "precious metals, watches, jewelry" - so classifying the pin as jewelry means you cannot ship it there. This is probably why EIS did not include Switzerland on that listing.