eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • Buying & SellingChevronRightIcon
    • ShippingChevronRightIcon
    I was shipped and recived

    The buyer reciviced the item but clamed it was in non listed order. If that's the case, how do i not know it was damaged during shipping or while he opened the item witch where not turns. The  buyer got his refund but I stayed with negative feedback. I don't think that's fair 

    bnm_keyfob
    bnm_keyfob
    3View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    momtoabeautifuldaughter

    momtoabeautifuldaughter

    ·2 years ago
    Love my beautiful daughter92View listings
    @bnm_keyfob wrote:

    The buyer reciviced the item but clamed it was in non listed order. If that's the case, how do i not know it was damaged during shipping or while he opened the item witch where not turns. The  buyer got his refund but I stayed with negative feedback. I don't think that's fair 

    You are responsible damage received in shipping too

                                           
    janet9988

    janet9988

    ·2 years ago
    127View listings

    The buyer is allowed to leave negative feedback.

     

    They were unhappy with the  shipping and the lack of communication on your end.

     

    Just because they were refunded does not mean the feedback goes away.

     

    Sounds like the buyer would have been happy if you shipped on time with tracking  and communicated with them.

     

    Your post HERE sounds like the the item did not function properly which was not mentioned in their feedback but is another reason.

                                           
    momtoabeautifuldaughter

    momtoabeautifuldaughter

    ·2 years ago
    Love my beautiful daughter92View listings

    is this the listing where you got the negative because they ordered on 5/14 and on 5/19 you still hadn't shipped they said?

                                           
    robbie31415

    robbie31415

    ·2 years ago
    0View listings

    A lot of key fobs have to be opened up in order to check to make sure the battery is seated properly or to replace the battery.

     

    If it's the key fob that requires it then that would be the first thing I'd do if it wasn't working.

                                           
    bnm_keyfob

    bnm_keyfob

    OP2 years ago
    3View listings

    If the item was in no working order then he should of just returned it for his refund and not opened the key fob up. It's like going to best buy and buying a used TV that did not work. I'm not going to open it up, I'll just return it for a refund. Simple 

                                           
    bnm_keyfob

    bnm_keyfob

    OP2 years ago
    3View listings

    I need this negative feedback removed and could care less off my money loss.

                                           
                                                                                     
    •                                                              
    •                                                              
    •