I can't get a new listing to allow me to indicate free shipping, help

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Buying & Selling

Shipping

No matter what I do it does not give me the option of free shipping, thanks Manny

mannyfed1

187 View listings

Posted 2 years ago·Last reply 9 months ago

8 comments

kh_femi

·9 months ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

pjcdn2005

·2 years ago

3879 View listings

You have to choose the shipping service first. Under that service you should see a â€˜free shippingâ€™ box. If you choose flat rate shipping rather than calculated you can also enter 0.00 in the amount box.

You know that when sellers have free shipping they include the shipping cost into the price of the item?

wastingtime101

·2 years ago

0 View listings

@pjcdn2005 wrote:
You have to choose the shipping service first. Under that service you should see a â€˜free shippingâ€™ box. If you choose flat rate shipping rather than calculated you can also enter 0.00 in the amount box.

Actually it's the reverse. First choose Flat Shipping and then you'll see a check box next to the service to indicate free shipping.

If the seller instead chooses Calculated Shipping, then they have to type $0.00 in the amount box, and in search their listings may not show 'free shipping'.

@pjcdn2005 wrote:
You know that when sellers have free shipping they include the shipping cost into the price of the item?

This is key info @mannyfed1 . Make sure you add however much it costs to ship to the item price when you offer free shipping. Remember, it's free to the buyer, not to you as the seller.

I'd also suggest reviewing some of these new seller links:

Getting started:
https://www.ebay.com/help/selling/getting-started-selling

Selling fees:
https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

Payment holds for new sellers:
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

General payments info:
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814

Selling limits:
https://www.ebay.com/help/selling/listings/selling-limits?id=4107

Optimizing listings:

https://www.ebay.com/sellercenter/listings/listing-best-practices

Shipping basics:

https://www.ebay.com/sellercenter/shipping

mannyfed1

OP2 years ago

187 View listings

Thanks all

pjcdn2005

·2 years ago

3879 View listings

@wastingtime101 wrote:
@pjcdn2005 wrote:
You have to choose the shipping service first. Under that service you should see a â€˜free shippingâ€™ box. If you choose flat rate shipping rather than calculated you can also enter 0.00 in the amount box.
Actually it's the reverse. First choose Flat Shipping and then you'll see a check box next to the service to indicate free shipping.

@wastingtime101
I have to disagree on this one. Perhaps it works differently with shipping policies but if you arenâ€™t using them, there is no box to check off until you choose a shipping method. That is true with flat rate or calculated

If the seller instead chooses Calculated Shipping, then they have to type $0.00 in the amount box, and in search their listings may not show 'free shipping'.

If a seller chooses calculated shipping there is never a place to enter an amount. After a service is chosen the seller will see a free shipping box that they can check off.

wastingtime101

·2 years ago

0 View listings

@wastingtime101 wrote:
@pjcdn2005 wrote:
You have to choose the shipping service first. Under that service you should see a â€˜free shippingâ€™ box. If you choose flat rate shipping rather than calculated you can also enter 0.00 in the amount box.
Actually it's the reverse. First choose Flat Shipping and then you'll see a check box next to the service to indicate free shipping.

If the seller instead chooses Calculated Shipping, then they have to type $0.00 in the amount box, and in search their listings may not show 'free shipping'.

Please disregard the statement in dark red (last sentence quoted above). The info is correct in relation to the old listing form that no longer exists. Thank you for the call out @pjcdn2005 .

On the new listing form, free shipping is its own checkbox independent from flat or calculated shipping.

On the Quick tool it looks like this where off to the right you check free, flat, or calculated.