how to add ship to p.o. box in my settings

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a buyer is trying to check out and it is showing that i do not ship to a p.o. box, please tell me how to change in my settings and what are the steps?

thank you

sonia_heart

503 View listings

Posted 3 years ago·Last reply 1 year ago

3 comments

shashedevind0

·3 years ago

9 View listings

https://accountsettings.ebay.com/uas/addresses

Updating your shipping address in My eBay

Go to Addresses - opens in new window or tab.
Select Edit next to Shipping address.
Select Edit next to the address you'd like to change.
Update your address and select Save.

Happy Holidays

shellandtell

·1 year ago

122 View listings

This doesn't answer the question that was asked....?!

wastingtime101

·1 year ago

0 View listings

It looks like you have PO Boxes blocked only on some listings, not all listings, which means you do not have an account level block @shellandtell .

How to remove that block depends on how you have your shipping set up.

If you do not use business policies, edit your listing, go to the shipping section, edit your exclusions list and uncheck PO boxes.

If you do use business policies then you need to edit your policies and update the exclusions list at the bottom of each affected policy.