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How do you know if you bought insurance?
There used to be a way - sales record or something - that you could check exactly what you bought when shipping an item. I think it said 0 for insurance or any other add-ons, but the closest I can find has the amount you paid for shipping. I don't remember what the item weighed so I can't even pretend to ship it again to see if what I paid was just for shipping or shipping + insurance. The USPS claim won't accept that as proof anyway. Is there a way to see this? My customer's item finally arrived after 3 weeks and the figurines feet were broken off at the base so I need to file a claim and I'm hoping I bought insurance so I can get more than $50 back.
6 comments
kh-taylarie
·3 years agoDue to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
epluribusunum!
·3 years agoI just realized there is a way to prove you bought insurance with your shipping label. Simply go to your email account, there will be the confirmation of the purchase of the label. In the details of that purchase it will reflect the amount you paid for the insurance. I don't know of another way to prove you bought ins.
sunnyand70s
·3 years agoCorrect, this is the only way I'm aware of as well.
stephenmorgan
·3 years agoYou can go to the sold listing and select Sell Similar. This will open the listing to start a new listing. The weight of the item would be there if you had input it to start with.
sunnyand70s
·3 years agoYou should have a Your eBay label is ready email, in that email it says Service Summary and your Liability coverage if you purchased any. This has helped me because otherwise it doesn't show anywhere else which is odd.
maxmodena
·3 years agoThank you so much !!! Really very strange. There is no proof of payment for shipping insurance !