How can I block one state? | Shipping

marsa126 · 2023-06-21T19:21:58.732000Z

I try to avoid one buyer that always change his name, I want to block his state. Can somebody help meThanks,

kh-stanley1

·2 years ago

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

justdugup

·2 years ago

822 View listings

I have started putting in each description that I am no longer selling to CA, OR, NM, WA, AZ, TX, because of the high cost of shipping. I also state that if they buy from any of these states their order will be cancelled and the monies refunded. Make sure that if you cancel the order you put Buyer requested to cancel, that way eBay doesn't hit you for being out of stock, etc. To me it's not worth the cost of doing business to these States anymore. I don't rely on eBay as a sole source of income, so it's no big deal if I lose some sales. Told three other friends that sell in eBay and they are going to try it, because they are also getting hit with shipping costs. And if a buyer wants to return it and you accept the return you have to pay for that high postage again. Just my two cents

wastingtime101

·2 years ago

0 View listings

@justdugup wrote:
I have started putting in each description that I am no longer selling to CA, OR, NM, WA, AZ, TX, because of the high cost of shipping. I also state that if they buy from any of these states their order will be cancelled and the monies refunded.

That's a quick way to get your account suspended @justdugup . You can't exclude any states other than AK/HI and that has to be done within your shipping settings. If you cancel just because a buyer is on the west coast, eBay will catch up to what you're doing and apply sanctions.

Shipping should not be an issue. Use calculated shipping with accurate weight and dimensions on your listing and buyer will cover 100% of the shipping costs.

I see you offer "free shipping" for many items. That's on you then - you need to either increase your item cost enough to cover shipping to the west coast, or you need to set up rate tables so you can offer free shipping to certain regions but charge a ship cost to other regions. It's all within your control.

albertabrightalberta

·2 years ago

SIGNATURE! NOT DIRECTED TO YOU: I can explain it to you but I can't understand it for you.104 View listings

@justdugup wrote:
I have started putting in each description that I am no longer selling to CA, OR, NM, WA, AZ, TX, because of the high cost of shipping. I also state that if they buy from any of these states their order will be cancelled and the monies refunded. Make sure that if you cancel the order you put Buyer requested to cancel, that way eBay doesn't hit you for being out of stock, etc. To me it's not worth the cost of doing business to these States anymore. I don't rely on eBay as a sole source of income, so it's no big deal if I lose some sales. Told three other friends that sell in eBay and they are going to try it, because they are also getting hit with shipping costs. And if a buyer wants to return it and you accept the return you have to pay for that high postage again. Just my two cents

You're setting yourself up for a suspension.

You're welcome to cancel orders (dumb but it's your choice) but you cannot lie about the reason. And if any of those buyers report you for it, your account will be toast.

EDIT: Oops, I posted before seeing that @wastingtime101 said the same thing!

wastingtime101

·2 years ago

0 View listings

@albertabrightalberta wrote:
You're welcome to cancel orders (dumb but it's your choice) but you cannot lie about the reason. And if any of those buyers report you for it, your account will be toast.

Buyers don't even have to report the seller. eBay monitors cancellations and when sellers misuse buyer requested or problem with address, eBay catches on and changes them to out of stock defects, and slaps the seller with a policy violation, to boot.

atlasesattic

·2 years ago

2395 View listings

You can't put buyer requested to cancel, when that's not true...that's some shady business... a buyer can report you for lying especially putting a bad mark on a buyer for canceling an item, when they never canceled, you shouldn't be even allowed to sell on ebay...that's so wrong what you are doing, unscrupulous practice.

ms.rodriguez*

·3 years ago

39 View listings

Email that buyer and let them know that you will be reporting them each time that they make a new name. You will continue to cancel the sale. Definitely report them. Buyers can not create a new account to bid after they were blocked by a seller. If worse comes to worse, take that item off for now and list it in a month or so.