Help -- Shipping Advice | Shipping

sylsh9475 · 2024-03-23T03:41:24.156000Z

I am new to eBay and have sold a framed print that is 36" x 30" x 3". I stated clearly that shipping was the responsibility of the buyer and the cost would be determined after the sell based on buyer's location. I sold the print yesterday .....1. eBay calculated the shipping as $17.17 and 'collected' this amount from the buyer. This amount is absurdly low. I am on the East Coast and the buyer is on the West Coast. HOW DO I GET THIS AMOUNT CHANGED? 2. I do not understand what the next step might be. I need to buy good, safe packaging and take it to the post office or UPS for delivery. HOW DO I GET REIMBURSED FOR THIS SHIPPING? Believe me ... I have looked at so many articles on eBay shipping, but I am completely confused. Thank you for any advice.

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