Global Shipping Program/buyer paid too little for 1st Class Mail? | Shipping

nyyanksno1 · 2023-02-23T16:45:54.158000Z

Hi everyone, I had a strange situation yesterday and hoping someone can explain what's going on. I had a buyer in Australia purchase a poster from me via the Global Shipping Program. When I went to print out the label, I noticed he only paid $5.65 for 1st Class Mail to eBay's US hub in Glendale Heights, IL, but shipping via 1st Class Mail should have been $10.65 for zip code 60139. Here's a link to the actual item:https://www.ebay.com/itm/255955227383 If I put in 60139 for the zip code, it comes up $10.65 for shipping, so I'm very confused. The actual shipping cost is $6.22 with the 41% shipping discount, so I would have lost money on shipping, which is obviously unacceptable. After a 30 minute phone call with eBay, he wound up refunding my account for the difference. Am I missing something here?

Discussions

Global Shipping Program/buyer paid too little for 1st Class Mail? | Shipping | eBay Community