Getting charged an underpayment for label purchased through ebay...and I know it isn't correct.
Summary: nbh76 shared a concern about being charged an additional $10 for underpayment on shipping, despite overestimating their package's weight. Multiple participants discussed the potential causes, such as incorrect box dimensions due to internal size vs. external size and the complexities of dimensional weight. shire123 and eoma689485 offered insights into measuring boxes accurately and the effects of slight measurement errors. stephenmorgan suggested using a dedicated shipping service like Pirate Ship in the future to handle disputes more effectively. The general consensus was that disputing the charge may be challenging, but understanding the real dimensions and weight could prevent similar issues.
I am getting charged another 10 dollars in underpayment of my shipped item...even though I already overestimated the boxes weight. It was 31 lb's 4 oz so I automatically upped my weight to 32 lbs....also I had purchased my box that day at homedepot so I knew what size it the box was. I don't see anywhere to dispute this accusation of underpaying...10 dollars is a giant difference... there's no way I was wrong let alone THAT wrong. This was through UPS/Ebay... is there anyway to dispute this? Who do I talk to?
monroe67
·4 days ago · Edited"This was through UPS/Ebay"
Could you have shipped that Bernina to its buyer using the UPS Ground Saver program?
In UPS Ground Saver, the UPS delivers the package to the buyer's local United States Postal Service (USPS) office, and then the package is delivered to the buyer by the post office.
There have been three or four posts in these eBay forums from sellers who used the
UPS Ground Saver program, complaining that the USPS is asking for postage due before the items can be delivered to the buyer.
The consensus is that the disconnect is between the UPS and the USPS,
leaving both eBay buyers and sellers affected adversely.
If you have not yet paid the $10.00 extra, the decision to pay it or not is yours alone.
The sold listing shows the buyer paid some amount less than the listing price --
I will personally attest that Berninas are well worth their price.
To YOU, is it worth ten more dollars to deliver the machine to its new user?
ryry-jj
·5 days agoYour box shipped at about 44# dimensional weight. An 18 x 18 x 16 box is 19 x 19 x 17 OD. And if it is a Heavy Duty 275# double wall, that depth could be 18". All double wall boxes from score to score are 1/2" greater at the depth to make up the room for the internal flaps. Then the RSC closed flaps is another 1/2" on the depth...so right there the depth is increased by 1". So if you don't pack it down and tape it down, just a slight bulge can add another inch
The only time you will ever see the OD printed on a box is usually a bulk container and they even print "O.D." after the size. This is because they ship freight and the OD is critical for that...as to know what size pallet it can ride on, a 4-way or an international pallet for example.
kensgiftshop
·5 days agoWhat size was the box?
nbh76
OP5 days ago18 x 18 x 16...
kensgiftshop
·5 days agoThose bigger boxes will get you.
eoma689485
·5 days agoDimensional weight may have kicked in depending on the size of the box, and if your box was over a cubic foot - USPS charged dimensional weight, if you used another service like FedEx or UPS - they charge dimensional weight on all packages.
Depending on box size - you were either charged actual weight or dimensional weight - whichever is higher.
nbh76
OP5 days ago · EditedMy box was 18 x 18 x 16... and it was UPS through ebay... so if I plug all my information in correctly they give me a price and then tell me it's wrong later? I've been mailing things this way for over 10 years...this can not be the problem. Ughhh these games...
eoma689485
·5 days agoA fraction of an inch over and you have to round up, so if the package was 18 and 1/8 of an inch by 18 and 1/16 of an inch by 16 and 1/4 of an inch - it was actually 19 x 19 x 17 - It also matters if you over-stuff the box with packing material - they measure by lasers so if the top is bulging, the size is read as larger than what was stated.
nbh76
OP5 days agoIt's just crazy to me... I've been shipping things for years...I never have a problem...and I just feel like 10 dollars is quite a jump. Thanks for the info...
eoma689485
·5 days agoI also learned the hard way - $40.00 - pretty much all of the profit.
stephenmorgan
·5 days ago · EditedToo late for this shipment but next UPS Shipment I would use someone who strictly deals in shipping. Pirate Ship is a good source and you can dispute with them as they do shipping only and are not involved in many other activities like eBay is.
tobaccocardyahoo
·5 days agoThe box sizes printed on boxes are usually the interior size.
You still need to measure the box, and round up.
shire123
·5 days ago · EditedIf you used the printed box,dimensions,then that is,the error. Printed box dimensions,are inside dimensions and should never be used to shipping calculations
nbh76
OP5 days agoSure, sure but I always measure...just in case. That being said I don't find that to be true at all with heavy duty boxes from Homedepot.
shire123
·5 days ago · EditedI use boxes from home depot, menards, ups, Wal-Mart, uline. The printed dimensions,are NEVER accurate
I would venture that if you entered your dimensions plus,1 Inch that the cost would
Have been right
nbh76
OP5 days agoThat's fine information and I am glad I always check them!
shado-x
·5 days agoAll is true here, but how can the OP dispute it.
shire123
·5 days ago · EditedI don't think they can. Sure. They can attempt to call eBay but this will not be reversed
Over time this issue has been brought up many times. The only time it had been reversed was in an egregious situation
Involving hundreds of dollars