FedX Crooks
Every single time I use FedEx I get an adjustment that's out of this world high. Anyone else have these issues?
It's been going on for a year. Not a dollar or 2. Like double. eBay needs to find a resolution. I call everytime and an open a dispute. Hear nothing back so I call. Denied. This is stealing!
15 comments
bonanza125
·1 year ago@2011purpleleaf
"I don't know why EBAY is letting them continue this scam process! Especially after the store UPS or FEDEX store takes the package in they should let us know right then if there is a problem."
This is when sellers purchase labels through Ebay and they get charged extra later on saying there is an additional charge. The Ebay system isn't recognizing these extra charges for weight or dimensions. All stores do is just scan your package. The solution at this time like someone said is to use another carrier. I use USPS. It's not a scam its a system error.
wastingtime101
·1 year agoWhat @bonanza125 ? eBay's shipping calculator is accurate regarding charges based on weight and dimensions.
The 4 most common reasons for cost adjustments when it comes to UPS/FedEx:
1. Non-standard packaging. eBay's shipping calc does not currently have a way to factor that in with their calculator.
2. Seller error with weight/dimensions. Example, seller enters inside box dimensions instead of outer box dimensions and the difference between 48" and 49" will result in being charged for a 40 lb package.
3. Package size/shape changed during shipping. Boxes can get skewed when other boxes are dropped on top.
4. Carrier error weighing/measuring. Sometimes 2 packages get stuck together.
And of course there are other reasons for smaller charges like address correction and similar.
creeg1
·2 years agoSame thing happened to me in late March, they falsely claimed that an overnight package weighed 3 pounds when I know for a fact it weighed less than 1 pound. They overcharged me about $2 after it was delivered.
I WILL NEVER USE FEDEX AGAIN!!!!
robbie31415
·2 years agoI have used pirateship a lot, and as someone corrected, pirateship doesn't offer fedex, it's usps, and ups only.
However, I'm going to be starting to use Fedex exclusively as we have negotiated prices cheaper than what pirateship provides.
Little nervous since never used FedEx, mainly have been using USPS and it's been a solid service.
creeg1
·2 years agoDO NOT USE FEDEX. They will rip you off and lie about the weight of a package after they deliver it. I weighed mine on 2 scales at home and saw the weight on a third scale when I dropped off the package and had it scanned.
2011purpleleaf
·1 year agoI don't know why EBAY is letting them continue this scam process! Especially after the store UPS or FEDEX store takes the package in they should let us know right then if there is a problem.
buyselljack2016
·2 years agoApparently eBay label cost "estimates" fail to take into account many of the FedEx "surcharges". (tubes, too much tape, address change, print replacement label, covered in plastic)
A others suggest............. Pirateship seems to be better. At least the "seeking resolution" process is not stymied the way it is on eBay.
To note : I don't use FedEx.
theteamsetguy
·2 years ago@buyselljack2016 ,
Pirateship does not use Fedex only USPS and UPS.
I've never had a problem with any of the carriers. Most infrequent or new sellers don't know about the surcharges or don't understand the concept of dimensional weight which all three carriers employ now.
buyselljack2016
·2 years agoThanks for that info. As I had posted........ I don't ship FedEx, ...........................but having often seen others suggesting to use Pirateship when there have been posts about issues, I erroneously suggested to use it.
I will attempt to imbed that fact into my responding brain, and keyboard fingers 🤣
gregorpalon0
OP2 years agoI been doing this for 8 years. I know what I'm doing. I am taking pictures of weight and measurements before shipping item. I have contacted a lawyer about a class action.
creeg1
·2 years agoI'll join you in that suit, FedEx is crooked. They did this to me years ago and did it again 2 weeks ago. Never using FedEx again.
2011purpleleaf
·1 year agoHi, I would like to get in on that class action. I think its ridiculous, UPS has hit me now for 2 recent packages for $195.00 and $193.00 enough is a enough! I been selling and shipping art on eBay for the last 10 years. Please keep me informed.
Thanks Howard
gal220joy
·2 years agoI think this happens sometimes but then gets resolved. I remember some years ago I was hit with extra charges after shipping Fedex through ebay. But then it got resolved, and I hadn't had problems for a long time until just recently. Ebay says they will refund. Hope so.
broto_64
·2 years agoYes, these issues between Ebay and Fedex have been present for at least a decade and probably longer than that.
714ricki
·2 years agoSwitch to another carrier until the problem is fixed between FedEx & Ebay or open up your own FedEx account & deal directly with FedEx. Some sellers are also using Pirate to create their FedEx labels & they aren't confronting the same issues via that path.
Good luck!