FedEx changes weight on packages

At least once or twice a month Fedex will change the weights on my packages and pull the money out of my e- bay accounts. I have just let this go but it's really starting to cost a bunch of money and I know there's a way to dispute this, but I can't remember where it's at on eBay any help.

belairmark

9349 View listings

Posted 5 months ago·Last reply 5 months ago

8 comments

onefootflipper

·5 months ago

4245 View listings

You want an accurate scale and you want accurate package measurements both. Sometimes a quarter inch off is enough to send something over a limit with dimensional weight.

Second, I get an incorrect fed ex correction from time to time, never had one large enough to be worth the time disputing. I save thousands of dollars per year using Fed Ex, while paying dozens of dollars per year in what I believe to be incorrect adjustments. Seems worth it to me.

tools*

·5 months ago

474 View listings

@belairmark wrote:
At least once or twice a month FedEx will change the weights on my packages and pull the money out of my eBay accounts. I have just let this go but it's really starting to cost a bunch of money and I know there's a way to dispute this, but I can't remember where it's at on eBay any help.

They're probably claiming that the dimensional weight is incorrect, not the actual weight.

johnrj1226

·5 months ago

1193 View listings

Switch carriers is an easy option

bbcardzman

·5 months ago

6652 View listings

Stop using Fedex

shire123

·5 months ago

7401 View listings

Only suggesting that this might be a reason for this. Have you checked the accuracy of your scale? Do you round down on any of your weights? When you get things that weigh X pounds and 15oz you probably need to round that up the X+1 pounds.

When I used a different post office and dropped my packages off when they weighed my packages they commented on how accurate my scale must be.

I use Fedex mostly for larger packages and to date (knock on wood) I have yet to get an adjusted charge. If something weighs 14pounds and 15 ounces, I enter 15 pounds and 1 oz. Even if my tape measure shows exactly 24 inches in a dimension, I enter 25 inches.

funfactorychannel

·5 months ago

10596 View listings

@shire123 wrote:
Only suggesting that this might be a reason for this. Have you checked the accuracy of your scale? Do you round down on any of your weights? When you get things that weigh X pounds and 15oz you probably need to round that up the X+1 pounds.

When I used a different post office and dropped my packages off when they weighed my packages they commented on how accurate my scale must be.

I use Fedex mostly for larger packages and to date (knock on wood) I have yet to get an adjusted charge. If something weighs 14pounds and 15 ounces, I enter 15 pounds and 1 oz. Even if my tape measure shows exactly 24 inches in a dimension, I enter 25 inches.

It happens a lot more than other companies, if you read the shipping board their detection system isnt perfect.

asset_liquidators

·5 months ago

6489 View listings

Fedex is corrupt to the core. From corporate on down. The only way to avoid it is to not use their services.

Signed,

a former 20+ year Fedex customer

funfactorychannel

·5 months ago

10596 View listings

FedeX shipping dispute you have to call in.

USPS has a site