Hello. Can you guys please advise me what to do? I am a new seller, sold the first item and it has already reached the destination city, but there were 2 unsuccessful attempts to deliver the parcel. Today will be the 3rd delivery attempt. What happens if the courier can not deliver the parcel? The money for the sold item is on hold with the platform as I am a new seller. Can I write or call the buyer? I have already contacted him on eBay but have not received any response.P.S. The package was su...

If it the package is undeliverable it will probably be returned to sender. When the item is returned to you, you can refund the buyer purchase price minus the cost shipping.

Failed delivery attempts | Shipping

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