European Buyer Can't Purchase
I am enrolled in EIS and to the best of my knowledge I have not excluded any countries. But an insistent buyer in Italy finally contacted Ebay and Ebay claims my listing is for shipping to the USA only. But I have inconsistent pages, one showing exclusions and the other showing no exclusions. In fact the main page seems to show no exclusions and allow EIS to bypass any exclusions. But I do remember several years ago, before I enrolled in EIS, I excluded all countries as I didn't want to ship internationally. I just can't find that page that generates the second photo. What am I doing wrong?
17 comments
territet
·1 year agoYou aren't doing anything wrong. Buyers in Italy, France, Hungary, and Norway can't buy my auto parts. It's costing me thousands of dollars. Make America great again and stop this tariff nonsense. I can't even opt out of the eBay International Shipping Program and ship items on my own, like I did before the eBay International Shipping Program existed.
kh-adrian
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
mopata
·2 years agoFor some reason, ebay has blocked anything in the Militaria category from Buyers outside the US, not just things like bayonets. It's stupid, I know but I have run into it before. I found that you can list in the Historical Memorabilia category to get around this.
marnotom!
·2 years agoDo those recategorized items get through the Illinois shipping hub, @mopata? My thoughts are that they won’t pass the inspection process and end up dead-ending, leading to a disappointed and frustrated buyer.
mopata
·2 years agoThey're items that are perfectly OK to ship - not weapons or anything like that. For some reason, ebay has decided to block an entire category even though 95% of the items in that category are perfectly fine to ship.
territet
·1 year agoBuyers in Italy, France, Hungary, and Norway can't buy my auto parts. It's costing me thousands of dollars. Make America great again and stop this tariff nonsense. I can't even opt out of the eBay International Shipping Program and ship items on my own, like I did before the eBay International Shipping Program existed.
nationalcameraexch
·2 years agoI think eBay has certain things they don't allow for international. I work for a camera store. Any old motor drive or battery pack I am not allowed to ship internationally. I've tried to get around it but have accepted that its one of those things I can't change.
pjcdn2005
·2 years agoI do see other navy headsets listed with the EIS but at least some of them are in a different category than yours. It's possible that in that category, the EIS won't ship outside of the US.
nationalcameraexch
·2 years agoCould be the value. EIS doesn't ship anything over $2500
jameshen1
·2 years agoHe doesn't have anything listed for anywhere near that price. So probably not it in this case.
robbie31415
·2 years agoThe few I checked showed shipping to Italy with EIS.
Unavailable member
·2 years agoWhat's the item number?
So far looking at several listings most items that are Navy you only ship in the US.
m60driver
OP2 years agohttps://www.ebay.com/itm/186386204855
lacemaker3
·2 years ago@m60driver
As far as I can see that item does not have eIS on it. It doesn't allow shipping to Canada either. Only to the USA.
m60driver
OP2 years agoI just went into the "Business Policies" section, an area I never visit and tried to change some shipping policies. I have no idea if it worked or screwed up all my listings. This is all well beyond my understanding.
pjcdn2005
·2 years agoIt's possible that it is your business policies but it is very likely that EIS doesn't ship items in that subcategory. I did a search for items in that category and any one the ones that I checked ship first class international, not EIS. https://www.ebay.com/sch/4721/i.html?_from=R40&_nkw=ww+II+headset
The few WW II headsets that I had found that did ship via EIS were in the "uniform" category.
Unavailable member
·2 years agoThat is one of your items where you only ship to the US.