Error when trying to purchase shipping labels

Buying & Selling

Shipping

Is anyone else having problems today getting their shipping labels? Please any info would be greatly appreciated.

mishstools4you

141 View listings

Posted 8 months ago·Last reply 8 months ago

4 comments

wastingtime101

·8 months ago

0 View listings

Hi @tools4you51 . This is the official response eBay posted earlier:

"We are aware and are working on a solution as many sellers have reported that when trying to purchase shipping labels, sellers are receiving an error and did not provide the label for the order but were charged to their PayPal account.

There is an open ticket under ALERT16439 and I will be sure to update as we get new status updates."

If you need to purchase labels today and can't get them through eBay, you can purchase them elsewhere on sites like pirateship.com or usps.com. If you can wait until tomorrow to purchase labels, eBay labels will hopefully be fixed by then; eBay prioritizes issues like this.

stainlessenginecovers

·8 months ago

5572 View listings

It's a known issue for many (not me but...) they are working on it.

mishstools4you

OP8 months ago

141 View listings

Thank you so much for the help.I am brand new to this forum and I am grateful for all in any help.I can get, as this is the first time this has ever happened.Hopefully it is fixed today! How do I get updates on this?

wastingtime101

·8 months ago

0 View listings

eBay posts updates on this forum, usually you have to read recent posts to find them. Here's the latest update: