Erroneous Fedex charges have not been credited.

I was charged over $200 for packages be under the weight I put in the shipping label.

Ebay said these charges would be credited back to me in 5 days. Not only did that not happen but more charges came through.

Again, I know for a fact these are erroneous because the charge indicated my weight was LOWER than on the label and that is why I was being charged.

Ebay what is going on?

smart-reseller-integration

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Posted 2 years ago·Last reply 2 years ago

4 comments

carlmarxx

·2 years ago

10958 View listings

I find it amazing that ebay is this slow to credited back erroneous billing errors currently , Yet nearly 6 years ago Ebay acted faster on FedEx billing errors , And ebay wasn't into managed payments and grabbing seller fee's right up front .

solidguitar1961

·2 years ago

1916 View listings

Ebay employees do not work on the community board .

smart-reseller-integration

OP2 years ago

1578 View listings

Why do you respond when you have no idea what you're talking about?

Here is an Ebay employee replying about this exact issue.

https://community.ebay.com/t5/Shipping/FedEx-shipping-cost-adjustments/m-p/34373789/highlight/true#M474523

smart-reseller-integration

OP2 years ago

1578 View listings

Hello??? Ebay?? Do you care???