Ebay USPS label has city name changed automatically with zero traceability? | Shipping

game_trinity · 2024-11-01T16:52:25.454000Z

So, I got a buyer that claims I sent an item to the wrong address. He wants his money back. It is an inexpensive item so he will get his money back, but... investigating this I discovered some odd behavior with the eBay system changing the city name on the final label with no record of that actually having been done. So, the city label was Medley and that was changed to Miami. Now, Medley is a small town in the Miami metropolitan area, according to Wikipedia so there may not be much of a difference in practice. But I am being accused of sending something to the wrong address, and the address doesn't exactly match, so it is a bit annoying. Anyways, below is linked images stripped of any personally identifiable information of the shipping label, the shipping page when I try to print a replacement label for the same order and the shipping label record of what was actually printed. As you can see, eBay claims this was sent to medley, FL when in fact the label was printed with miami, FL as the city name.

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Ebay USPS label has city name changed automatically with zero traceability? | Shipping | eBay Community