Ebay Standard Envelope Shipping
I use the Ebay Standard Envelope shipping for shipping cards. Twice in the last month my customers have messaged me and asked for a refund on shipping because they had to pay .50cents due to the post office saying cards have an upcharge? I thought this method was designed specifically for shipping trading cards? Both of these the customer provided me a picture showing they did indeed get a notice from the post office stating this, both in CA as well.
EDIT: I'm using a 4.13 x 9.5 #10 Envelope with a single toploader with a penny sleeve and the card. I've shipped about 500 out so far using this method with only the 2 problems. It weighs in on my scale at .78 ounces usually, so I put 1oz.
8 comments
worldcoinauctions
·2 years agoIt's the toploader, ship in just a penny sleave with a sheet of paper folded around it. Done this myself, toploaders are too stiff.
12345jamesstamps
·2 years agoWhen you put something in the envelope...has to even in the entire envelope...like putting a greeting card in an envelope and and 4 corners are even with the thin cardboard or whatever you are using.
wastingtime101
·2 years agoTop loaders are too stiff for some of the sorting machines, especially if they're centered in the envelope instead of secured off to one side.
1786davycrockett
·2 years ago@wailingglobe
Sounds as if your mailings were hit with a "nonmachinable" charge, which usually happens when the eBay Standard Envelopes (ESEs) are too rigid -- the ESEs need to be flexible enough to nearly bend in half, as they pass through the automatic, high-speed sorting machines.
As others have suggested, as well, your ESEs may be too thick or too heavy, and the envelope itself may exceed the allowable dimensions for ESEs.
A little more information might be helpful.
wailingglobe
OP2 years agoThanks for the @ I had forgotten I posted this. I'm using a 4.13 x 9.5 #10 Envelope with a single toploader with a penny sleeve and the card. I've shipped about 500 out so far using this method with only the 2 problems. It weighs in on my scale at .78 ounces usually, so I put 1oz.
Obviously this is super minor, but I really don't like the inconvenience it causes the customer and looking for the best way to prevent it if I can.
1786davycrockett
·2 years ago@wailingglobe
Your top loaders may be the problem -- too stiff for the automatic, high-speed rollers.
Those are probably getting kicked out as "nonmachinable," and getting hit with additional charges.
thelongball
·2 years agoWere you using a stiff boarded envelope or a paper one ?
heckofagame
·2 years agoDid you exceed the weight or thickness limits?