EBAY ENVELOPES NOT RECEIVING INITIAL SCAN
EBAY UNDER $20 ENVELOPES ARE NOT GETTING AN INITIAL SCAN CAUSING MAJOR SELLER PERFORMANCE ERRORS, PLUS CARDS ARE DELIVERING RECEIVING POSITIVE FEEDBACK BUT THE CARD NEVER SHOWS DELIVERED 15 IN ONE DAY
9 comments
fm2000
·8 months agoESEs are scanned, and only can be scanned. by sorting equipment. If they are not scanned, your envelopes are too rigid and can't go through the equipment so they are not scanned (there is a small chance you could have an issue with your labels not being legible enough to be scanned, but your envelopes are probably just not flexible enough.) Don't use anything rigid, like top loaders, they need to bend easily. Flexible cardstock or a few (worthless) trading cards inside to protect your item is ok.
1786davycrockett
·8 months ago@acesbargains
Try mailing your ESEs in the "Metered Mail" slot inside many post office lobbies, or by dropping the ESE inside any USPS "blue box" -- USPS counter workers can not "scan" the ESE, as the ESE can only be "read" at the USPS Distribution Centers.
Do NOT hand the ESEs to USPS counter employees!
kibble-net
·8 months agoIf you absolutely need a scan, use Ground Advantage and present it to the clerk at the post office. And for the love of all that is holy, please turn off your caps lock.
tobaccocardyahoo
·8 months agoESE scan predictability is based on how you pack and what you are shipping.
90% scanned would be a vast improvement for many sellers who have used the service.
Whatever your results are, they are unlikely to change unless you change how you pack and label or move.
If your sole problem is the delivered scan, the truth of the matter is there is never a delivered scan. The last scan is at the last sorting center, and not on delivery, and what Ebay chooses to call it is not related to whether it is delivered.
I am a former ESE user and have not seen any loss of sales due to ceasing to use it.
My buyers either buy a single item and pay for GA shipping or buy multiples with combined shipping. I have seen a recent increase in multi-item combined shipping which pleases me immensely. But I do not list very inexpensive items with a ton of competitive listings. Those items go elsewhere or become parts of lots.
simba6
·8 months agoIt's not just envelopes. Many packages are no longer scanned right away. See USPS when they first came out with is called it delivery conformation. That is scanned at delivery, and it was like that at one time.
I had to switch to three day handling to prevent late shipping dings. I just had some packages picked up today. They did scan them but it does not show on line yet and won't until the main post office gets them.
atlasesattic
·8 months agoNot sure if it's helps but I write PLEASE SCAN ASAP on the label at the bottom
kds99
·8 months agoYou can write that on there if you wish, but I guarantee you that no one will ever read it. Not in an organization that handles over 348 million items per day!
wastingtime101
·8 months agoFor context @atlasesattic , eBay Standard Envelope is not a package service. It's letter mail processed by automated sorting machinery. Carriers and clerks have zero ability to hand scan - it can only be done by sorting machines. Nobody will ever see/read a note like that except the seller and the buyer.
wastingtime101
·8 months ago90% of ESE shipments receive delivery scans. The vast majority of the ones that don't come down to how the item is packed, not meeting the physical standards (typically too rigid).
-----------
eBay Standard Envelope (ESE) is a metered letter mail shipment so it does not receive traditional tracking scans. The clerk at the PO counter cannot scan it and you can't track it on the USPS website. The envelopes are scanned by sorting machinery at distribution centers along the way and tracking will appear on eBay.
Common reasons ESE labels don't get scanned include:
- Overpacking. Envelopes are too stiff. It's not recommended to use stiff trading card top loaders or cardboard mailers. Envelope should generally be flexible enough to wrap around a water bottle, like a greeting card.
- Securing items in the center of the envelope. The center of the envelope needs to be the most flexible part. It's better to secure single items off to the right (opposite side of label barcode).
- Using ineligible packing material such as a bubble envelope.
- Placement of label. Label should be placed in the upper right corner with approx 1/8"-1/4" clearance from edges, just like you'd position a postage stamp. If it's placed too far from the corner (like in the middle of a long envelope) the machinery may not scan it.
- Printer ink is not dark enough, or label color is too bright (stick to white labels if you can).
- Regional issues with sorting machines, volume processing, picky USPS employees, etc.