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Ebay buyer claimed I sent damaged item but I prove him wrong, files a chargeback with credit card..
I will try and be as detailed as possible.
I had a Shiny Charizard V (honestly really good condition) listed for $125. An offer came in saying " I don’t know what the back is but both top/bottom and left/right look 40/60 off centered in your picture. Plus top right is not clean. I’ll offer as if it’s a psa 8/9" and offered $215.
I accepted the offer. After paying the buyer asked if I could send it with priority, and so I did about 5 bucks extra but you know what it doesn't matter.
So a few days pass and the buyer gets his card today and immediately opens a return case claiming the card I sent him was damaged and did not match the description having two big dents down the middle of the back of the card. The buyer includes a picture of a terrible condition card with terrible centering (clearly not the one I sent him). The picture he shows even had the card in a different card sleeve.
After some back and forth, I convinced him to upload more pictures. the new pictures he uploaded were clearly different cards. (Ill include pictures of everything, first post so IDK if I can label pictures but I'll try.)
The buyer threatened to slander me in the "pokemon community" calling me a scammer and dishonest. Then he turned around and told me my messages were bullying and harassment and reported me to Ebay.
After pointing out that the cards are noticeably different cards, I received a message from ebay stating, " The return request for Shiny Charizard V 079/073 Secret RARE Pokemon Champions Path, MINT (PSA 10?) has been closed because we were notified that the buyer filed a chargeback. "
The chargeback happened the same day as the case got opened, and directly after me pointing out the differences in his "evidence."
The ebay user is jpn411
And I expect him to have a graded charizard card up for sale in a few months once he gets it back from PSA.
The scammer also left negative feedback on my Ebay account which will actually affect me substantially.
How is this kind of behavior allowed? How is this not breaking the law? I don't even know if I'm going to get my card back.
Advice?
Update: Idk how to add pics
kh-andreww
·5 months agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
exclusivelimitedoffers
·5 months agoeBay has zero protections for sellers and always protects the buyers. They only go off of tracking #. I had sold a Charizard 1st edition recently and the buyer returned it NOT to my return address on the shipment which was correct, but rather to an erroneous old address. I LOST MY CHARIZARD THANKS TO EBAY AND NEVER GOT IT BACK. This is hands-down the worst place to sell anything over $50 cards due to the massive liability and ZERO seller protection. Best thing would be to sell somewhere else, in person, or on another site. Sorry this happened to you, just expect zero help as I got zero help from eBay as well... so sad.