ebay are thieves and are onesided
how is anyone to get ebay to believe the buyer whebn we say we did not get our packages and the seller say something else andf they believe the seller when i say i can give ebay my gps posistion to prove where i live and i cant even talk to anyone to get the gps location of where they didf drop my package off at this is my spot on the map and as far as i know there is no other street in my town with my street name ...beside i live next to a motel...Solano lodge in fairfield california 94533 on the main street going thru my town
7 comments
roccotacodad54
·11 months agoI read your foul reply before the moderators seemed to have deleted it as well as me telling you I wouldn't help you after reading it. It was right between eburtonlab's and soh.maryl's.
It's a shame your reply was deleted as people here are giving you help you don't deserve.
stuff4divas
·11 months ago@Anonymous if the pkg was shipped via usps, the postal carrier's scanner has the gps location for where the pkg was delivered, so u need to contact or go to your local post office to get that info.
ebay has nothing to do with how shipping companies conduct their business.
redmodelt
·11 months agoeBay didn't sell you anything.
soh.maryl
·11 months agoOn eBay, the existence of tracking or lack of it is what proves whether or not the buyer received the item.
Is there tracking and what does it indicate?
Plus if tracking indicates delivery, but you did not receive it, your carrier can tell you definitively whether or not it was delivered to your address.
eburtonlab
·11 months ago@Anonymous
If the buyer actually receives something, the buyer can file a "not as described" return within thirty days for a full refund. In fact, any buyer on eBay can file a "not as described" return, provided the buyer is willing and able to return exactly what was received.
If tracking shows delivery but nothing arrives and the buyer can obtain some hard copy documentation (email is not good enough) that says that the package was not delivered to the buyer's address or documentation that shows the weight or size of the package cannot possibly correspond to the ordered item, or the shipping date precedes the order, then the buyer may be able to contact eBay via social media direct message, provide that documentation to eBay and get help with "false tracking".
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
With "false tracking" if you go through a standard automated "item not received" case, on the other hand, you will lose the case because the seller can provide tracking that appears to show delivery. If you then appeal, you may have some additional options at that point. It appears that eBay has added a new appeal option regarding "delivery to another address", but I do not know how effective that is compared to contacting eBay via social media with documentation and explicitly mentioning "false tracking", which seems to work provided you can obtain the necessary documentation.
If you are unable to get help through eBay, you may have recourse through your payment method, though you should probably exhaust all your eBay options first since once you go through your payment method, eBay will no longer help with that transaction.
In general, you can avoid a lot of headaches by choosing to purchase only from established sellers that have recent and past positive feedback as a seller for selling items in the same category that you intend to buy. If someone is selling a dozen apple watches, but has no feedback, or only has feedback as a buyer, or only has feedback for selling dress patterns or fishing lures (actual examples I have seen), perhaps wait until they have a track record of positive feedback for selling electronics before you buy from them.
an-57470
OP11 months agolatitude: 38°15'37.93"N
Longitude: 122° 1'59.72"W
forgot to post this too
Unavailable member
·11 months agoThe coordinance to your address is irrelelevant, eBay goes by what tracking says ...end of story. eBay will also not look at GPS again, eBay goes by what tracking says.
Perhaps you have a porch pirate, ask the carrier if they delivered a package to your address. It is a buyer's responsiblity to ensure a safe location for the delivery of packages.
If this is about the seller you gave negative feedback to, that particular seller only had 2 instances where the item was not received, yours and another buyer. So I doubt anything shady was going on...still leaning towards you having a porch pirate.