Double Shipping Label Charge without Availability to Void

ebay decided to charge me twice without my knowledgment ,wont let me void a shipping label, since its not been recorded, now i see myself paying for two shipping label.

royalemerald5galleria

53 View listings

Posted 3 years ago·Last reply 3 years ago

5 comments

frommichel

·3 years ago

4758 View listings

Hello. If you shipped via USPS, then they will automatically void an unused label after about 30 days. The other shipping companies probably have a similar policy. So, wait at least 30 days and you should see the money returned to you. Side note: notify your buyer about the mistaken label because they will probably be able to see it in the transaction and it will appear to them that maybe you are using a false tracking number. I hope this helps!

itscalledapostingid

·3 years ago

169 View listings

@frommichel

https://www.ebay.com/help/selling/posting-items/labels-packaging-tips/buying-printing-postage-labels?id=4157

How to void a shipping label

How long you have to void a shipping label depends on the shipping service you used.

USPS: You have 5 days to void a USPS shipping label that you printed on eBay, and it can take up to 21 days for USPS to approve or reject the refund. If it's approved, you'll receive an email that you have been refunded
UPS: UPS labels can't be voided as you won't be charged until the package has been delivered
FedEx: FedEx labels can't be voided because you're not charged until the package has been delivered
eBay Standard Envelope: The labels are non-voidable once they have been printed. Please review the terms and conditions here.

Here's how to void a shipping label you printed on eBay:

Go to Manage shipping labels.
Find the item you'd like to void the shipping label for, then from the Actions column, select More Actions, and then select Void.
Choose your reason for voiding the label. If you want to, you can add a message for the buyer.
Select Void shipping label.

slippinjimmy

·3 years ago

4 View listings

@frommichel wrote:
Hello. If you shipped via USPS, then they will automatically void an unused label after about 30 days.

It doesn't work that way, USPS does NOT automatically void/refund unused labels.

frommichel

·3 years ago

4758 View listings

Thanks to you and crazystuff4sale for letting me know. I'm sure glad to learn! I was passing on my most recent experience with postage refunds that was a few years ago. Apparently, their policies have changed. Thanks again for the illumination.

itscalledapostingid

·3 years ago

169 View listings

Only USPS needs to be voided and you only have 5 days to do it.

https://www.ebay.com/help/selling/posting-items/labels-packaging-tips/buying-printing-postage-labels?id=4157