Does Pirate Shipping Charge Your And Send Package If Not Enough Postage?
I sometimes use Pirate shipping to send out packages. If you make a mistake and don't put enough postage on the label, will they keep moving the shipment along and then just charge your account? Or will they return the package?
7 comments
marchair
·8 months agoOnce or twice I was off by an ounce or two. USPS just charged me the difference, via my account on Pirate Ship. Then I paid Pirate Ship. (Although usually it's been the other way around -- I overpaid and they refunded.) (An ounce or two doesn't usually matter, unless you are right near the 16 ounce point -- like if I weighed it as 4 pounds, but the USPS weighed it as 4 pounds 1 ounce -- which goes at the 5 pound rate.)
stephenmorgan
·8 months agoSometimes Pirate ship will be billed through their USPS account and then Pirate Ship will bill you. I received a Adjustment Notice on December 17th for package delivered on Dec 11th. I challenged the adjustment with a copy of my scanned USPS Drop Off receipt and the fees were reversed a week later.
My Notice
Ahoy XXXXXX XXXXXX!
The shipping carrier has notified us that your package does not match the details provided on your shipping label. This kind of adjustment comes directly from the carrier – not from Pirate Ship – and has nothing to do with the timing of your label purchase.
9434XXXXXXXXXXX4456
Dimensions changed from 16.25x12.25x8.75 to 19x12.25x8.75 inches
Weight changed from 4 lbs 10 oz to 13 lbs
-$7.73 Charge
Given the above details, the shipping carrier has charged your Pirate Ship account a total of $7.73. You can review these transactions on your Reports Page.
How did this happen?
The carrier’s clever automated machines noticed that your package was a bit different than what you said it’d be. But fear not, matey, these things happen! Some common differences are:
Of course, the automated machines the carriers use for this sometimes make mistakes. If you’re certain your shipment is what you said it was, you can dispute the carrier adjustment. Just open the shipment in Pirate Ship and click on the 'Dispute this adjustment' link to start the process. Easy as findin' buried treasure!
You can find more info on the carrier’s adjustment systems and how to dispute the process in this article, matey!
If you need any help, just holler! We’re always here to lend a hook!
Happy shippin’!
ARRrrr,
The Adjustment Crew at XXXXX XXXX
wastingtime101
·8 months agoPirateShip is not a shipping carrier. It's a third party label platform - same as eBay, Stamps.com, etc.
It's the carrier you choose (USPS, UPS, FedEx, etc) that determines how they handle the situation. Diva outlined the possible scenarios for you.
mozartbach1971
OP8 months agoI know Stamps.com has it set up that it will charge me the extra amount and send the package on it's way. Is there any way to check to see if my Pirate account is set up this way. I asked someone there and I got a somewhat vague answer.
wastingtime101
·8 months agoEvery shipping provider is set up to bill you for cost adjustments from the carrier.
As ebooksdiva said, whether you're billed a cost adjustment (most common), whether the buyer is billed postage due (happens, but not as often as cost adjustments billed to the seller), or whether the package is turned around and returned to you (least common), depends on the shipping carrier and how they are handling it. Where the package is when they catch the error. Etc.
You're over thinking it.
Put in accurate weight/dimensions and this shouldn't even be a concern.
mozartbach1971
OP8 months agoYes, I probably am overthinking. It looks like Stamps.com could be down for a long time and I will need to ship by Pirate. I haven't shipped a domestic package from them in a long time.
Unavailable member
·8 months agoUSPS ( if you used USPS) will do one of the following.
Return the item to you for insufficient postage.
Send the item along and charge the recipient for insufficient postage.
Send the item along and charge your pirateship account.